CustomerReach 3.0 Antivirus Report

Antivirus report for customerreach.msi (9.22 MB)
Download3k has downloaded and tested version 3.0 of CustomerReach on 9 Apr 2012 using only the best antivirus engines available Today.

We have found it to be clean of any form of badware (viruses, spyware, adware, etc.). You can view the full scan logs below.

We will test CustomerReach again on the next version release so make sure you check back for updated reports in the near future.
  • Avira:

    Clean
  • Bitdefender:

    Clean
  • Kaspersky:

    Clean
  • NOD32:

    Clean

Detailed logs

click + to expand log
Avira scan report: Clean
Avira / Windows Version 1.9.150.0
Copyright (c) 2010 by Avira GmbH
All rights reserved.

engine set: 8.2.10.38
VDF Version: 7.11.27.62


Scan start time: 4/7/2012 1:27:52 AM
Command line: r:\scancl.exe --nombr --showall --verboselog /a /z /s --log=c:\scanner\output.tmp c:\scanner\downloads\147041\customerreach.msi

configuration file: r:\scancl.conf
c:\scanner\downloads\147041\customerreach.msi
Date: 07.04.2012 Time: 01:27:23 Size: 9668608



Statistics :
Directories............... : 0
Files..................... : 1
Infected.............. : 0
Warnings.............. : 0
Suspicious............ : 0
Infections................ : 0
Time...................... : 00:00:01


















Bitdefender scan report: Clean
//
// BDC scan report
//
// Time: Sat Apr 07 01:27:26 2012
// Command line: /arc /list /nohed /log=c:\scanner\output.tmp customerreach.msi
// Core: AVCORE v2.1 Windows/i386 11.0.1.6 (Nov 17, 2011)
// Engines: scan: 15, unpack: 10, archive: 49, mail: 7
// Total signatures: 7018304
//

customerreach.msi ok
customerreach.msi=>(Embedded CAB) ok
customerreach.msi=>(Embedded CAB)=>ConsoleBin1 ok
customerreach.msi=>(Embedded CAB)=>ConsoleBin10 ok
customerreach.msi=>(Embedded CAB)=>ConsoleBin11 ok
customerreach.msi=>(Embedded CAB)=>ConsoleBin12 ok
customerreach.msi=>(Embedded CAB)=>ConsoleBin13 ok
customerreach.msi=>(Embedded CAB)=>ConsoleBin14 ok
customerreach.msi=>(Embedded CAB)=>ConsoleBin15 ok
customerreach.msi=>(Embedded CAB)=>ConsoleBin16 ok
customerreach.msi=>(Embedded CAB)=>ConsoleBin17 ok
customerreach.msi=>(Embedded CAB)=>ConsoleBin18 ok
customerreach.msi=>(Embedded CAB)=>ConsoleBin19 ok
customerreach.msi=>(Embedded CAB)=>ConsoleBin2 ok
customerreach.msi=>(Embedded CAB)=>ConsoleBin20 ok
customerreach.msi=>(Embedded CAB)=>ConsoleBin21 ok
customerreach.msi=>(Embedded CAB)=>ConsoleBin22 ok
customerreach.msi=>(Embedded CAB)=>ConsoleBin2a ok
customerreach.msi=>(Embedded CAB)=>ConsoleBin3 ok
customerreach.msi=>(Embedded CAB)=>ConsoleBin4 ok
customerreach.msi=>(Embedded CAB)=>ConsoleBin5 ok
customerreach.msi=>(Embedded CAB)=>ConsoleBin6 ok
customerreach.msi=>(Embedded CAB)=>ConsoleBin7 ok
customerreach.msi=>(Embedded CAB)=>ConsoleBin8 ok
customerreach.msi=>(Embedded CAB)=>ConsoleBin9 ok
customerreach.msi=>(Embedded CAB)=>cragent.exe ok
customerreach.msi=>(Embedded CAB)=>crskins.dll ok
customerreach.msi=>(Embedded CAB)=>crupdate.exe ok
customerreach.msi=>(Embedded CAB)=>F_CENTRAL_mfc100_x86.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C ok
customerreach.msi=>(Embedded CAB)=>F_CENTRAL_mfc100u_x86.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C ok
customerreach.msi=>(Embedded CAB)=>F_CENTRAL_mfcm100_x86.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C ok
customerreach.msi=>(Embedded CAB)=>F_CENTRAL_mfcm100u_x86.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C ok
customerreach.msi=>(Embedded CAB)=>F_CENTRAL_msvcp100_x86.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C ok
customerreach.msi=>(Embedded CAB)=>F_CENTRAL_msvcr100_x86.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C ok
customerreach.msi=>(Embedded CAB)=>kbwebservice.dll ok
customerreach.msi=>(Embedded CAB)=>knowledgebase.dll ok
customerreach.msi=>(Embedded CAB)=>livechat.dll ok
customerreach.msi=>(Embedded CAB)=>newcall.wav ok
customerreach.msi=>(Embedded CAB)=>newmsg.wav ok
customerreach.msi=>(Embedded CAB)=>newvisitor.wav ok
customerreach.msi=>(Embedded CAB)=>polarspellchecker.dll ok
customerreach.msi=>(Embedded CAB)=>spellus.lex ok
customerreach.msi=>(Embedded CAB)=>unext.dll ok
customerreach.msi=>(Embedded CAB)=>UserImages.bmp ok
customerreach.msi=>(Embedded CAB)=>xmllite.dll ok
customerreach.msi=>(Embedded CAB)=>xmppplugin.dll ok
customerreach.msi=>(Embedded EXE) ok
customerreach.msi=>(Embedded EXE) ok

Results:
Folders :0
Files :48
Packed :0
Archives :2
Infected files :0
Suspect files :0
Warnings :0
I/O errors :0
Mb/s :11
Files/second :16
Scan time :00:00:03



















Kaspersky scan report: Clean
2012-04-07 01:27:53 Scan_Objects$299642 starting 1%
; --- Settings ---
; Action on detect: Disinfect automatically
; Scan objects: All objects
; Use iChecker: No
; Use iSwift: No
; Try disinfect: No
; Try delete: No
; Try delete container: No
; Time limit: 180 sec.
; Exclude by mask: No
; Include by mask: No
; Objects to scan:
; "customerreach.msi" Enable=Yes Recursive=No
; ------------------
2012-04-07 01:27:53 Scan_Objects$299642 running 50%
2012-04-07 01:27:53 customerreach.msi archive Embedded
2012-04-07 01:27:53 customerreach.msi//WixUIWixca ok
2012-04-07 01:27:53 customerreach.msi//WixUI_Bmp_Banner ok
2012-04-07 01:27:53 customerreach.msi//WixUI_Bmp_Dialog ok
2012-04-07 01:27:53 customerreach.msi//WixUI_Ico_Exclam ok
2012-04-07 01:27:53 customerreach.msi//WixUI_Ico_Info ok
2012-04-07 01:27:53 customerreach.msi//WixUI_Bmp_New ok
2012-04-07 01:27:53 customerreach.msi//WixUI_Bmp_Up ok
2012-04-07 01:27:54 customerreach.msi//cragent.exe ok
2012-04-07 01:27:54 customerreach.msi//media1.cab archive CAB
2012-04-07 01:27:54 customerreach.msi//media1.cab//ConsoleBin1 ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//ConsoleBin10 ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//ConsoleBin11 ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//ConsoleBin12 ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//ConsoleBin13 ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//ConsoleBin14 ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//ConsoleBin15 ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//ConsoleBin16 ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//ConsoleBin17 ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//ConsoleBin18 ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//ConsoleBin19 ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//ConsoleBin2 ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//ConsoleBin20 ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//ConsoleBin21 ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//ConsoleBin22 ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//ConsoleBin2a ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//ConsoleBin3 ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//ConsoleBin4 ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//ConsoleBin5 ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//ConsoleBin6 ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//ConsoleBin7 ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//ConsoleBin8 ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//ConsoleBin9 ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//cragent.exe ok
2012-04-07 01:27:54 customerreach.msi//media1.cab//crskins.dll ok
2012-04-07 01:27:55 customerreach.msi//media1.cab//crupdate.exe ok
2012-04-07 01:27:55 customerreach.msi//media1.cab//F_CENTRAL_mfc100_x86.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C ok
2012-04-07 01:27:55 customerreach.msi//media1.cab//F_CENTRAL_mfc100u_x86.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C ok
2012-04-07 01:27:55 customerreach.msi//media1.cab//F_CENTRAL_mfcm100_x86.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C ok
2012-04-07 01:27:55 customerreach.msi//media1.cab//F_CENTRAL_mfcm100u_x86.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C ok
2012-04-07 01:27:55 customerreach.msi//media1.cab//F_CENTRAL_msvcp100_x86.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C ok
2012-04-07 01:27:55 customerreach.msi//media1.cab//F_CENTRAL_msvcr100_x86.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C ok
2012-04-07 01:27:55 customerreach.msi//media1.cab//kbwebservice.dll ok
2012-04-07 01:27:55 customerreach.msi//media1.cab//knowledgebase.dll ok
2012-04-07 01:27:55 customerreach.msi//media1.cab//livechat.dll ok
2012-04-07 01:27:55 customerreach.msi//media1.cab//newcall.wav ok
2012-04-07 01:27:55 customerreach.msi//media1.cab//newmsg.wav ok
2012-04-07 01:27:55 customerreach.msi//media1.cab//newvisitor.wav ok
2012-04-07 01:27:55 customerreach.msi//media1.cab//polarspellchecker.dll ok
2012-04-07 01:27:55 customerreach.msi//media1.cab//spellus.lex ok
2012-04-07 01:27:55 customerreach.msi//media1.cab//unext.dll ok
2012-04-07 01:27:55 customerreach.msi//media1.cab//UserImages.bmp ok
2012-04-07 01:27:55 customerreach.msi//media1.cab//xmllite.dll ok
2012-04-07 01:27:55 customerreach.msi//media1.cab//xmppplugin.dll ok
2012-04-07 01:27:55 customerreach.msi//media1.cab ok
2012-04-07 01:27:55 customerreach.msi ok
2012-04-07 01:27:56 Scan_Objects$299642 completed
; --- Statistics ---
; Time Start: 2012-04-07 01:27:53
; Time Finish: 2012-04-07 01:27:56
; Completion: 100%
; Processed objects: 54
; Total detected: 0
; Detected exact: 0
; Suspicions: 0
; Treats detected: 0
; Untreated: 0
; Disinfected: 0
; Quarantined: 0
; Deleted: 0
; Skipped: 0
; Archived: 2
; Packed: 0
; Password protected: 0
; Corrupted: 0
; Errors: 0
; Last object:
; ------------------

















NOD32 scan report: Clean

ECLS Command-line scanner, version 4.2.71.2, (C) 1992-2010 ESET, spol. s r.o.
Module loader, version 1040 (20120313), build 1048
Module perseus, version 1351 (20120405), build 1467
Module scanner, version 7038 (20120408), build 11154
Module archiver, version 1143 (20120320), build 1106
Module advheur, version 1121 (20111208), build 1081

Command line: --base-dir=c:\Program Files\ESET\ESET NOD32 Antivirus /log-rewrite /log-all /files /no-boots /no-heur /no-adv-heur /mail /sfx /rtp /adware /unsafe /unwanted /pattern /action=none /no-quarantine /log-file=c:\scanner\output.tmp customerreach.msi

Scan started at: 04/07/12 01:27:35
name="customerreach.msi", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !ControlCondition", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !Control", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !Binary", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !UIText", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !Icon", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !File", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !Media", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - ConsoleBin1", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - ConsoleBin10", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - ConsoleBin11", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - ConsoleBin12", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - ConsoleBin13", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - ConsoleBin14", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - ConsoleBin15", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - ConsoleBin16", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - ConsoleBin17", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - ConsoleBin18", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - ConsoleBin19", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - ConsoleBin2", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - ConsoleBin20", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - ConsoleBin21", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - ConsoleBin22", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - ConsoleBin2a", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - ConsoleBin3", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - ConsoleBin4", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - ConsoleBin5", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - ConsoleBin6", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - ConsoleBin7", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - ConsoleBin8", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - ConsoleBin9", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - cragent.exe", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - crskins.dll", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - crupdate.exe", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - F_CENTRAL_mfc100_x86.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - F_CENTRAL_mfc100u_x86.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - F_CENTRAL_mfcm100_x86.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - F_CENTRAL_mfcm100u_x86.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - F_CENTRAL_msvcp100_x86.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - F_CENTRAL_msvcr100_x86.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - kbwebservice.dll", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - knowledgebase.dll", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - livechat.dll", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - newcall.wav", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - newmsg.wav", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - newvisitor.wav", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - polarspellchecker.dll", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - spellus.lex", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - unext.dll", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - UserImages.bmp", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - xmllite.dll", threat="is OK", action="", info=""
name="customerreach.msi - MSI - media1.cab - CAB - xmppplugin.dll", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !Dialog", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !CheckBox", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !_Tables", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !_Columns", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !Feature", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !Shortcut", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !RadioButton", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !AppSearch", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !RemoveFile", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !Property", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !Directory", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !TextStyle", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !Component", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !DrLocator", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !_StringPool", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !_StringData", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !_Validation", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !EventMapping", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !ControlEvent", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !MsiFileHash", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !CustomAction", threat="is OK", action="", info=""
name="customerreach.msi - MSI - Binary.WixUIWixca", threat="is OK", action="", info=""
name="customerreach.msi - MSI - Icon.cragent.exe", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !AdminUISequence", threat="is OK", action="", info=""
name="customerreach.msi - MSI - Binary.WixUI_Bmp_Banner", threat="is OK", action="", info=""
name="customerreach.msi - MSI - Binary.WixUI_Bmp_Up", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !ModuleComponents", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !ModuleSignature", threat="is OK", action="", info=""
name="customerreach.msi - MSI - Binary.WixUI_Bmp_New", threat="is OK", action="", info=""
name="customerreach.msi - MSI - Binary.WixUI_Ico_Info", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !InstallUISequence", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !FeatureComponents", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !AdminExecuteSequence", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !AdvtExecuteSequence", threat="is OK", action="", info=""
name="customerreach.msi - MSI - Binary.WixUI_Ico_Exclam", threat="is OK", action="", info=""
name="customerreach.msi - MSI - Binary.WixUI_Bmp_Dialog", threat="is OK", action="", info=""
name="customerreach.msi - MSI - [5]SummaryInformation", threat="is OK", action="", info=""
name="customerreach.msi - MSI - !InstallExecuteSequence", threat="is OK", action="", info=""

Scan completed at: 04/07/12 01:27:38
Scan time: 3 sec (0:00:03)
Total: files - 1, objects 89
Infected: files - 0, objects 0
Cleaned: files - 0, objects 0


















General Security Recommendations

1. Install an antivirus

In order to keep your computer free of malware, we recommend that you always have an antivirus program installed, especially when downloading and installing new programs from the web. At least once a day, run its database update program. This will allow your antivirus to stay up to date with the latest badware threats and better protect your computer data.

If you don't have a powerful antivirus solution already protecting your computer, you should install one from our recommendations: Avast Free, AVG Free, Avira Free, Bitdefender Free, NOD32.

2. Choose a safe web browser

An important aspect to keep in mind is what web browser you use. Most browser exploits and viruses target Internet Explorer so it's best you consider an alternative. The safest web browsers available Today are considered to be Mozilla Firefox and Google Chrome. Besides being free, they are both fast, have pop-up blocking, tabbed browsing, with privacy and security features. Give them a try: Download Mozilla Firefox or Download Google Chrome.

3. Learn more about securing your PC

These articles should help you further:

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