Voicent Predictive Dialer 8.3.6

Voicent Predictive Dialer 8.3.6

Publisher's description
"Predictive dialer for telemarketing agent"
Published by Voicent Communications, Inc on 22 May 2012
  • Size:

    402.88 KB
  • License:

    Freeware
  • OS:

    Windows
  • Price:

    $0.00
  • Updated:

    22 May 2012
  • Downloads:

    2632 (13 last week)
AgentDialer is a state of the art predictive dialer that your business can rely on. It requires no additional telecom hardware, calls are made through SIP based VOIP service or Skype. Because this is a software only solution, AgentDialer is easy to use, flexible, and affordable. Unlike traditional predictive dialers, Agent Dialer enables agents to work remotely, such as at home or even in a different country. The only requirement is a broadband internet connection for your agent.
AgentDialer is a predictive dialer and a semi automatic dialer system combined. In predictive dialing mode, the system automatically dials the next phone number, if it is answered by an answering machine, it leaves a pre-recorded message or simply hangs up; if it is answered by a live person, it connects the call to an agent automatically.
In semi automatic dialing mode, the system can rapidly dial a phone number by the press of a key. Once connected, you can talk on the line, play pre-recorded audio files, record the whole conversation, or transfer the call to another agent. Use AgentDialer will increase your productivity for make a large number of outbound calls.
Predictive Dialing Key Features include no telephony hardware or phone line required. Calls are made through Skype. Agent can work remotely, such as at home. Screen popup contains all information about the current call. Skip answering machines or leave message automatically. Record phone conversation. Save notes about the phone call. Agent call report. Support multiple phone lines and multiple agents
Semi-automatic Dialing Key features include, dial a phone number, transfer the call to another number, play a pre recorded message, record the conversation, all by the press of a key.
General features include easy to use spreadsheeting, do not call scrubber, import and export call list.

Requirements: Windows OS

What's new in this version: Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.

Antivirus information

Download3K has downloaded and tested Voicent Predictive Dialer on 22 May 2012 with some of Today's best antivirus engines and you can find below, for your convenience, the scan results:
  • Bitdefender:

    Clean
  • NOD 32:

    Clean
  • Avira:

    Clean
  • Kaspersky:

    Clean
Voicent Predictive Dialer Antivirus Report

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