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Polar Help Desk Free 4.1
Developed by Polar
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Windows
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setup file PolarHelpDeskFree.zip (45.32 MB)
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Freeware
Select a download mirror:
- Developer Link 1 (non https PolarHelpDeskFree.zip)
- Developer Link 2 (non https PolarHelpDeskFree.zip)
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MD5: d6866adfd25c9afaf7212a37d0afa302
All files are original. Download3K does not repack or modify downloads in any way. Check MD5 for confirmation.
Developer Description
"Web based help desk for small businesses."
Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.
Key advantages:
- Source code available for purchase
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing models
Key benefits:
- Fully functional web based help desk, commercially free for 1 named user
- Reports and clear user-friendly interface
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Increase support staff awareness of both customer expectations and IT service management objectives
- Increase customer satisfaction through informing customer about each change of the incident status - communication becomes measurable.
- Customer service requests are fulfilled through Service Level Management processes
- Achieve consistent service levels
- Balance required service levels against the service cost
- Minimize the adverse business impact of incidents through faster resolution (enabled with the automated support processes)
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Solve the spam problem by transferring communication from email to help desk
Requirements: Server Requirements: Windows 2000 (IIS 5.0) or Windows XP (IIS 5.1) or Windows 2003 (IIS 6.0), Micro
What's new in this version: This version has bugs fixed and some features, that lots of our customers requested, implemented.
Antivirus information
Download3K has downloaded and tested Polar Help Desk Free on 6 May 2020 with some of Today's best antivirus engines and you can find below, for your convenience, the scan results:
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Avast:
Clean -
Avira:
Clean -
Kaspersky:
Clean -
McAfee:
Clean -
NOD32:
Clean
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