versaSRS Help & Service Desk - ITSM/ITIL 5.0

versaSRS Help & Service Desk - ITSM/ITIL 5.0

  • Size:

    13.07 MB
  • License:

    Demo
  • OS:

    Windows
  • Date updated:

    8 Feb 2012
  • Downloads:

    420 (0 last week)

Publisher's description

"100% Browser Based Help Desk System"
versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...

Antivirus information

Download3K has downloaded and tested versaSRS Help & Service Desk - ITSM/ITIL on 27 Jan 2012 with some of Today's best antivirus engines and you can find below, for your convenience, the scan results:
  • Bitdefender:

    Clean
  • NOD 32:

    Clean
  • Avira:

    Clean
  • Kaspersky:

    Clean
versaSRS Help & Service Desk - ITSM/ITIL Antivirus Report

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