VersaSRS HelpDesk 4.0.0
FREE 100% Browser Based Help Desk System
| Details |
View: screenshot
Size: 9.72 MB
License: Freeware
OS: Windows2000,WinXP,Windows2003
Price: $0.00
Publisher: VersaDev
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Date added: 6/18/2005
Date updated: 9/8/2008
Total Downloads: 249
Downloads - Last Week: 0
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VersaSRS HelpDesk 4.0.0 Publisher's description
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
Requirements: MS Win Server 2008/2003/2003/XP/Vista, IIS, .Net 2.0, MS SQL Server 2005/2000/2005 Express
What's new in this version: NEW v4.0.0 RELEASE - FREE COMMUNITY EDITION
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| Antivirus information |
| Download3K has downloaded and tested VersaSRS HelpDesk on 12 Sep 2008 with some of Today's best antivirus engines and you can find below, for your convenience, the scan results: |
| Bitdefender: |
Clean |
| NOD 32: |
Clean |
| Kaspersky: |
Clean |
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| Complete antivirus report |
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| Related press releases |
New application makes your SharePoint site an excellent tool for issue tracking ... [2008-05-15 09:43:53]
kalmstrom.com Outlook Solutions has released the beta version of a helpdesk solution that combines Microsoft Outlook and SharePoint into a software for the future.
HelpDesk for Outlook and SharePoi...
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Groundbreaking Vision Helpdesk 2.0 Stable Version Released!! [2009-08-07 06:14:57]
Today, TheVisionWorld.com released Vision Helpdesk 2.0 stable version, According to the company the major new updates with second version are --
Ajax Based -- Lightning Speed User Interface
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HelpDesk OSP V2 Features E-mail Threading [2009-08-27 11:17:11]
kalmstrom.com Business Solutions has released a major update of the popular helpdesk solution that combines Microsoft Outlook and SharePoint or Office Live. Version 2.0 has a much awaited function for...
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HelpDesk OSP for Outlook and SharePoint now also works with Office Live [2009-05-22 09:48:27]
kalmstrom.com Business Solutions has released an update of the popular helpdesk solution that combines Microsoft Outlook and SharePoint. It now works also with Office Live, so the investment in a Shar...
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TheVisionWorld Partners with WebHostingChat. [2008-09-17 02:30:45]
TheVisionWorld.com, providers of an extensive web-based helpdesk software "Vision - helpdesk", today announced their new partnership with WebHostingChat.com, one of the leading Web Hosting discussion ...
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Smart Vision - A Ticket Alert System for Vision Helpdesk!! [2009-02-07 22:27:26]
"Maintaining SLA (Service Level Agreement) is an important task for any organization" said Company HR. Preeti Sharma. She said, "Smart Vision is right tool that provides ticket alerts in real time whi...
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Connect Outlook to SharePoint for Issue Tracking and User Support [2008-11-09 12:17:51]
kalmstrom.com Outlook Solutions has released a helpdesk solution that combines Microsoft Outlook and SharePoint into a software for the future. With HelpDesk for Outlook and SharePoint, e-mails are co...
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E-mail Threading With Auto-Notifications In New PF HelpDesk [2009-09-27 08:09:13]
When you create helpdesk tickets from e-mails you don't want every e-mail to be a new ticket, right? If they concern the same case it is better to have the following e-mails saved to the first ticket....
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Lightning Speed Helpdesk -- Vision 2.0 beta version launched today. [2009-06-09 04:00:12]
TheVisionWorld.com developers of Vision Helpdesk -- launched Vision Helpdesk 2.0, A lightning speed helpdesk intended to create a better web-based helpdesk experience for users. Available in beta vers...
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WHMCS Billing System & Vision Helpdesk Integration. [2008-07-28 02:14:11]
Vision helpdesk (thevisionworld.com), a powerful web-based helpdesk software that integrates various support channels (emails, web based helpdesk, phone or fax) at one central point and further allows...
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