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HelpDesk OSP, for Outlook and SharePoint 3
-
Size:
8.84 MB -
License:
Shareware -
OS:
Windows -
Price:
$2200 - Buy full version -
Publisher:
kalmstrom.com Business Solutions -
Date updated:
4 Dec 2011 -
Downloads:
143 (0 last week)
Publisher's description
"Connects Outlook to SharePoint"
The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint/Office Live, environments that Microsoft is favoring strongly. That makes this application safe for the future, and users get a lot of features and possibilities.
Decrypted password saving. Global Setting - one user can configure for all. E-mail Threading - info from all e-mails regarding the same case can be gathered in the same ticket. Also for OWA.Merge tickets, proxy settings, forms authentication. Great customization possibilities. Subscription $150/month, free use support and upgrades.
The product is available for ten languages. Online video demonstrations and a downloadable manual make installation and use easy. Free trial of the full version for 30 days without any obligations.
Requirements: Outlook 2003 and higher, any SharePoint site version 2 or highe, .NET Framework 3.5
What's new in this version: New design, more options for creating SharePoint list item directly from Outlooks, easier login to the SharePoint site
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Antivirus information
Download3K has downloaded and tested HelpDesk OSP, for Outlook and SharePoint on 4 Dec 2011 with some of Today's best antivirus engines and you can find below, for your convenience, the scan results:
-
Bitdefender:
Clean -
NOD 32:
Clean -
Avira:
Clean -
Kaspersky:
Clean
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Related press releases
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New application makes your SharePoint site an excellent tool for issue tracking ...
[2008-05-15 09:43:53]
kalmstrom.com Outlook Solutions has released the beta version of a helpdesk solution that combines Microsoft Outlook and SharePoint into a software for the future. HelpDesk for Outlook and SharePoi... -
Connect Outlook to SharePoint for Issue Tracking and User Support
[2008-11-09 12:17:51]
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HelpDesk OSP for Outlook and SharePoint now also works with Office Live
[2009-05-22 09:48:27]
kalmstrom.com Business Solutions has released an update of the popular helpdesk solution that combines Microsoft Outlook and SharePoint. It now works also with Office Live, so the investment in a Shar... -
HelpDesk OSP V2 Features E-mail Threading
[2009-08-27 11:17:11]
kalmstrom.com Business Solutions has released a major update of the popular helpdesk solution that combines Microsoft Outlook and SharePoint or Office Live. Version 2.0 has a much awaited function for... -
HelpDesk OSP V2.1 supports Forms Authentication
[2010-03-30 14:57:47]
kalmstrom.com Business Solutions has released an update of the add-in that connects Microsoft Outlook to SharePoint or Office Live. Version 2.1 of HelpDesk OSP support Forms Authentication, a common m... -
New HelpDesk OSP Embeds E-mail Images in SharePoint List Items
[2009-12-19 09:53:57]
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[2009-09-27 08:09:13]
When you create helpdesk tickets from e-mails you don't want every e-mail to be a new ticket, right? If they concern the same case it is better to have the following e-mails saved to the first ticket.... -
Version 10 of PF HelpDesk with Ticket History and FAQ
[2009-02-06 14:40:31]
kalmstrom.com Outlook Solutions has released a new version of their flagship product for issue tracking and user support. All the new features of Public Folder HelpDesk for Outlook V10 will make this ... -
No more problems with attachments let Outlook publish them to a website and ad...
[2007-07-03 22:41:40]
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[2007-12-12 23:48:20]
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User rating
5/5
(4 votes)
Excellent
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