EasyDesk helpdesk 1.9.6
Simple shareware call logging
| Details |
View: screenshot
Size: 4.35 MB
License: Shareware
OS: Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Prem
Price: $49 - Buy full version
Publisher: Ziggyred Software
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Date added: 12/11/2006
Date updated: 9/24/2009
Total Downloads: 118
Downloads - Last Week: 0
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EasyDesk helpdesk 1.9.6 Publisher's description
EasyDesk Helpdesk is a popular simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use.
A fully working trial version can be downloaded from the Download page. Registration costs just $49.0
Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive.
EasyDesk is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc.
A feature of EasyDesk is its simplicity, everything is on one clear screen.
It has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions...
- Easy to use Call/Work/query logging system for small customer support desks and service or any other companies
- Log calls quickly and simply for new customers or build up an existing customer base.
- Configurable Call categories and statuses, call notes, assignments, custom fields.
- Filtering, call sheets and numerous reports + Report Wizard; instantly see your own calls.
- Store Inventory/Stock/Details against customers.
- Save attachments against calls, email customers etc...
- Call archiving and database backup
- Over 30 new features and improvements since last release
Why not download and try it ? only 6mb ? only $49.99!
Requirements: 1024x768 resolution or better
What's new in this version: More options, fields and configuration, tested with Windows7
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| Antivirus information |
| Download3K has downloaded and tested EasyDesk helpdesk on 24 Sep 2009 with some of Today's best antivirus engines and you can find below, for your convenience, the scan results: |
| Bitdefender: |
Clean |
| NOD 32: |
Clean |
| Avira: |
Clean |
| Kaspersky: |
Clean |
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| Complete antivirus report |
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| Related press releases |
New application makes your SharePoint site an excellent tool for issue tracking ... [2008-05-15 09:43:53]
kalmstrom.com Outlook Solutions has released the beta version of a helpdesk solution that combines Microsoft Outlook and SharePoint into a software for the future.
HelpDesk for Outlook and SharePoi...
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Groundbreaking Vision Helpdesk 2.0 Stable Version Released!! [2009-08-07 06:14:57]
Today, TheVisionWorld.com released Vision Helpdesk 2.0 stable version, According to the company the major new updates with second version are --
Ajax Based -- Lightning Speed User Interface
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HelpDesk OSP V2 Features E-mail Threading [2009-08-27 11:17:11]
kalmstrom.com Business Solutions has released a major update of the popular helpdesk solution that combines Microsoft Outlook and SharePoint or Office Live. Version 2.0 has a much awaited function for...
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HelpDesk OSP for Outlook and SharePoint now also works with Office Live [2009-05-22 09:48:27]
kalmstrom.com Business Solutions has released an update of the popular helpdesk solution that combines Microsoft Outlook and SharePoint. It now works also with Office Live, so the investment in a Shar...
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TheVisionWorld Partners with WebHostingChat. [2008-09-17 02:30:45]
TheVisionWorld.com, providers of an extensive web-based helpdesk software "Vision - helpdesk", today announced their new partnership with WebHostingChat.com, one of the leading Web Hosting discussion ...
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Smart Vision - A Ticket Alert System for Vision Helpdesk!! [2009-02-07 22:27:26]
"Maintaining SLA (Service Level Agreement) is an important task for any organization" said Company HR. Preeti Sharma. She said, "Smart Vision is right tool that provides ticket alerts in real time whi...
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Connect Outlook to SharePoint for Issue Tracking and User Support [2008-11-09 12:17:51]
kalmstrom.com Outlook Solutions has released a helpdesk solution that combines Microsoft Outlook and SharePoint into a software for the future. With HelpDesk for Outlook and SharePoint, e-mails are co...
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E-mail Threading With Auto-Notifications In New PF HelpDesk [2009-09-27 08:09:13]
When you create helpdesk tickets from e-mails you don't want every e-mail to be a new ticket, right? If they concern the same case it is better to have the following e-mails saved to the first ticket....
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Lightning Speed Helpdesk -- Vision 2.0 beta version launched today. [2009-06-09 04:00:12]
TheVisionWorld.com developers of Vision Helpdesk -- launched Vision Helpdesk 2.0, A lightning speed helpdesk intended to create a better web-based helpdesk experience for users. Available in beta vers...
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WHMCS Billing System & Vision Helpdesk Integration. [2008-07-28 02:14:11]
Vision helpdesk (thevisionworld.com), a powerful web-based helpdesk software that integrates various support channels (emails, web based helpdesk, phone or fax) at one central point and further allows...
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