|
TechCall Launches Unlimited Live Tech Support Service for Low Monthly Fee
TechCall, a Washington, DC Metro area computer services company has partnered with Cloverlick Interactive to offer a new service that will provide unlimited technical support by phone and web chat for as low as $10 per month per end user.
TechCall has released a new service to provide unlimited technical support by phone and web chat for between $10 and $25 per month per end user.
The new service is being offered as TechCall Live Support (Powered by quiXsupport).
The service is very flexible and highly scalable. It can be used by organizations as small as a single home office user all the way up to a large enterprise.
"Even those organizations that have a strong computer staff can benefit from TechCall Live Support," said TechCall President Colin Chapman. "Too often, IT staffs are overworked and spend their scarce, valuable time on tasks that could be handled faster, more efficiently and less expensively by TechCall Live Support."
TechCall Live Support will have engineers on duty from 7:00 A.M. to 10:00 P.M. (EST) Monday through Friday and from 9:00 A.M. until 5:00 P.M. (EST) Saturday. After support hours, TechCall Live Support users will be able to page an on-call engineer for support.
TechCall Live Support engineers will provide Level I support service on any of the following areas to users of the service.
-Computers
-Servers
-Networks
-Wireless Systems
-IT operations
-Printers
-Print Servers
-Copiers
-General Peripherals
-File Servers
-File Systems
-Domain controllers
-Document Storage
-Software
-Applications
-Operating Systems
-Software Development
-Telephones
-Telephone Systems
-Voice Connectivity
-Data Connectivity
-e-mail
-e-mail Servers
-Web Servers
-Hosting
"We couldn't be more excited about what our partnership with Cloverlick Interactive and their CEO GC Hutson means for our current and future clients as well as for TechCall," said Chapman.
"TechCall is completely focused on helping businesses save money on their computer systems and networks," said Chapman. "With TechCall Live Support, we are delivering a solution that takes those savings to a whole new level."
Under this program, Level I support is considered any issue that can be addressed by phone or web chat and does not require dispatching an on-site engineer. TechCall Live Support users in need of on site-support will be able to have an engineer dispatched to their location through the Live Support service for an additional fee.
"Regardless of whether an issue is major or minor; easy to fix or hard to solve, TechCall Live Support gives our clients virtually instant access to the help they need," Chapman added. "The low, fixed monthly price we are offering this service at is a huge cost savings over traditional on-site support contracts. The near instant response time also means increased employee productivity."
|
Company: TECHCALL, LLC
| Related press releases |
TechCall Launches Unlimited Live Tech Support Service for Low Monthly Fee [2004-03-17 00:00:00]
TechCall, a Washington, DC Metro area computer services company has partnered with Cloverlick Interactive to offer a new service that will provide unlimited technical support by phone and web chat for...
|
|
Tech-Pro Limited Releases Version 1.2 of Tech-Pro Utilities [2006-08-02 02:39:23]
Update to utility suite adds new functionality to key utilities.
Cockermouth, UK - August 1, 2006. Tech-Pro Limited is pleased to announce the release of version 1.2 of its utility suite, Tech-Pro Ut...
|
|
Xerocity Hosting Launches New Service Offering [2004-09-07 00:00:00]
New web hosting offering named "Everlasting Hosting" offers web hosting for life.
SACRAMENTO, CA April 16, 2004 -- Xerocity, LLC., One of the premier web hosting companies catering to small and medi...
|
|
Resellerclub chooses LivehelpGenie as there preferred partner for Live Chat Soft... [2007-11-13 15:33:00]
ResellerClubs Live Chat Service has been upgraded and is now LivehelpGenie - a more power-packed product version of old Engage Live Chat Service, with some really handy feature upgrades. Livehelpgeni...
|
|
Inwoo Tech CRM Service Center is First Korean Outsourced Call Center to Achieve ... [2004-09-20 00:00:00]
Customer Operations Performance Center Inc. (COPC) announces the certification of Inwoo Tech Inc., the first professional call center outsourcing company in Korea to be certified to the COPC-2000® Sta...
|
|
GameGal.com Launches Syndicated Newswire [2004-04-15 00:00:00]
RSS Feed Provides Gaming and Technology News for Women
New York, NY April 15, 2004 -- GameGal Media has publicly unveiled today its syndicated RSS newsfeed, named the GameGal Newswire. This new servi...
|
|
Live 3D Poker Releases v3.0 of Their Software and Encourages Everyone to Downloa... [2006-07-27 13:18:02]
As the success of Live 3D Poker compounds and their players grow and grow, the poker software now has players from across the globe. Due to this worldwide player base, Live 3D Poker has seen the need ...
|
|
Watermark Learning and Tech One Bring IT Skills Development Training to Phoenix,... [2004-10-05 00:00:00]
Watermark Learning is partnering with Phoenix-based Tech One to provide increased IT skill development training to Phoenix-based business professionals and clients.
Phoenix, AZ October 5, 2004 -- htt...
|
|
LivechatGenie Delivers Live chat software for better Online Conversations Betwee... [2007-12-06 11:11:06]
LivechatGenie is a customer support solution, which allows Companies to communicate or chat, in real time with their website visitors. It enables businesses to engage their online visitors into a chat...
|
|
DJ Tonexpress has been released [2005-11-22 00:00:00]
With DJ ToneXpress you can create and send ringtones to your phone using any MP3 or WMA file from your music collection.
The three steps Wizard helps you choose the desired song file, cut the exact s...
|
|
|
|
| DJ ToneXpress The Ringtone Creator |
 Make your own ringtones using any MP3, WMA file or Audio CDs.
Unlimited access, no monthly subscriptions or hidden fees, no need for cable, Infrared, or Bluetooth.
Most phones supported on most networks worldwide. |
|
| MP3Producer |
 MP3Producer is a powerful full-featured CD ripper and MP3,WMA,OGG encoder. ID3v1,2 tag; FreeDB(CDDB) support; Extract CD Segment function; multilingual interface; MPEG1,MPEG2; constant, variable, average bitrates (8-320 kbps); flexible settings. |
|
| HS TFTP C Source Library |
 HS TFTP is a software library in C (supplied with full source code) which implements Trivial File Transfer Protocol (TFTP) over UDP socket layer according to RFC 1350. Support for client and server side for both file get and put are provided. |
|
| MSN Pictures Displayer |
 Animate your display pictures on MSN Messenger or Windows Live Messenger (WLM), create your own customized slideshows and share them with your friends ! Add your own comment to each picture to display it to your contacts ! |
|
| TimeTo |
 Simplify your life, by organizing to track your unlimited tasks and events, so you get the most important things done, in less time, with less stress. |
|
| Quickeo |
 Quickeo is the only sharing service that lets you create a rich multimedia gallery of several videos, images and music with out the typical restrictions and complications. Quickeo allows you to present your contents in a newsletter or album format. |
|
| Screen Paver |
 Screen Paver is an easy to use make-your-own slide show screen saver. The program will display an unlimited number of your own jpeg, png, or bitmap images from local and/or network directories. Plays music too. Great for digital camera users. |
|
|
Latest press releases
