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Servergraph™ Expands Enterprise Features

Latest release adds Veritas NetBackup support and role-based management

Austin, TX July 14, 2004 -- Servergraph today released the latest version of its agentless software that manages and automates complex backup environments. Servergraph 3.5 expands its feature set by adding service level agreement (SLA) reporting, role-based authentication for administrator, operator, and user roles, and client-level reporting for Veritas NetBackup.

"Servergraph continues to evolve as an enterprise-class tool for management and automation of large backup environments," said Mark Roberts, president of Servergraph. "To date our software has been recognized as the leader in management and automation for IBM's Tivoli Storage Manager software. With the addition of client-level reporting for Veritas NetBackup, we have significantly broadened our market potential and focus."

Servergraph is agentless reporting and analysis software that pays for itself in three to six months, according to Don Becker, vice president of sales for Servergraph. "Servergraph spots trends long before problems occur, allowing users to take action and realign system resources. Successful enterprise backup requires the correct operation of networks, storage servers, disk arrays, tape libraries, and human intervention. Servergraph helps our customers manage their entire data management system proactively to achieve 100 percent backup success."

The most pervasive design change to Servergraph 3.5 is the addition of role-based authentication. "Our customers have requested more control over the information that Servergraph presents," said Don Becker, vice president of sales for Servergraph. "Our new role-based management allows storage administrators to tailor the information that users can see. This capability extends across our Web reports, e-mail notifications and reports, and chargeback billing reports."

Servergraph 3.5 also includes enhanced drill-down reporting based on service level agreement (SLA) style reports. "Every company has a different way of grouping and presenting information. Information might be based on geography, or by company reporting structure, or some way that we haven't heard of yet," said Becker. "Servergraph can create any type of grouping for user-level reports." The SLA reports allow quick drill-down to isolate problems across regions, data centers, storage/media servers, or users.

Servergraph 3.5

Servergraph delivers powerful features for storage administrators and operators to boost productivity and overall reliability. Servergraph is based on agentless technology – it does not require deployment of client software. Servergraph contains critical features for managing backup environments that allow administrators to:

* Find missed backups
* Prevent missed backups
* Predict outages in advance
* Spot performance bottlenecks
* Rapidly tune backup servers
* Find storage abusers
* Share administrator knowledge
* Charge for storage use

Servergraph 3.5 is available now on Linux, Windows XP Professional, Windows 2000 Server, and Windows 2003 Server operating systems.

About Servergraph
Founded in 1999, Austin, Texas-based Servergraph develops highly scalable storage and data management tools for enterprise
storage environments. Servergraph is located at 1717 W. Sixth Street, Suite 234, Austin, TX 78703. For more information,
please call +1 (512) 482-6137 or visit Servergraph on the Web at www.servergraph.com .

About IBM Corporation
IBM is the world's largest technological company, providing leadership and innovation throughout the world for more than 80 years. IBM is the largest supplier of "hardware," "software" and Information Technology services, and pioneered the development and implementation of "e-business" solutions. IBM Sales & Distribution, which supports more than a dozen key industries worldwide, works with companies of all sizes around the world to deploy the full range of IBM technologies. The fastest way to get more information about IBM is through the IBM home page at http://www.ibm.com .

About Veritas, Inc.
VERITAS Software, one of the 10 largest software companies in the world, is a leading provider of software to enable utility computing. In a utility computing model IT resources are aligned with business needs, and business applications are delivered with optimal performance and availability on top of shared computing infrastructure, minimizing hardware and labor costs. With 2003 revenues of $1.75 billion, VERITAS delivers products for data protection, storage & server management, high availability and application performance management that are used by 99 percent of the Fortune 500. More information about VERITAS Software can be found at www.veritas.com .