|
LiveTime Software to Preview New Help Desk and Customer Support Products at HDI 2004 and HITS 2004
LiveTime Software announced it will preview two new products during the Support and Help Desk industrys leading trade events. LiveTime Support 3.0 and LiveTime Help Desk 3.0, to ship in May, are the first new products from LiveTime that are designed for two core business operations and deliver functionality specifically tailored for each market segment.
Newport Beach, CA April 14, 2004 -- LiveTime Software announced it will preview two new products during the Support and Help Desk industrys leading trade events. LiveTime Support 3.0 and LiveTime Help Desk 3.0, to ship in May, are the first new products from LiveTime that are designed for two core business operations and deliver functionality specifically tailored for each market segment.
Offering powerful new capabilities such as Online Forums, Client Billing and Web Services Gateway, LiveTime Support continues to lead the industry by delivering comprehensive web-based functionality.
LiveTime Help Desk includes more robust Asset Management integration and enhanced reporting to the core LiveTime feature set. Built on Application Server Technology both products remain infinitely scaleable, accommodate an unlimited number of users and integrate easily with other enterprise and legacy systems and data formats.
"Version 3 of the LiveTime products represents a major review of the company's offering and enables LiveTime Software to build and deliver a comprehensive suite of products, said CEO Dr. Darren Williams. "Now our customers are able to implement a support infrastructure to accommodate their specific requirements."
Both products will be available for preview at the HDI 2004s Expo Hall in Orlando, FL, at Booth #703, more info see: www.thinkhdi.com/hdi2004; and also at the Helpdesk & IT Support Show in London, UK, at Stand #350, for more info see www.helpdeskshow.com.
About LiveTime Software
Founded in 1999, LiveTime Software is a privately held firm leading the integration of Business Activity Monitoring (BAM) technology into web support software. Currently headquartered in Newport Beach, California, LiveTime Software has offices in Australia and the United Kingdom and is expanding throughout North America and Europe.
For more information visit www.livetime.com
Media Relations contacts:
Europe: Mike Fellows mike.fellows@livetime.com
Suite 5, 107 Promenade,Cheltenham, Glos GL50 1 NW, United Kingdom Phone: +44 (0) 1242 580090, Fax: +44 (0) 1452 700150
USA: Bill Gram Reefer reefer@worldviewpr.com
Suite 255, 4100 Newport Place, Newport Beach, CA 92660, United States of America Phone: +1-949-752 1660, Fax: +1-949-752 1649
LiveTime and the LiveTime logo are registered trademarks of LiveTime Software, Inc. Other company and product names may be trademarks of the respective companies with which they are associated.
|
Company: Mike Fellow
| Related press releases |
LiveTime Software to Preview New Help Desk and Customer Support Products at HDI ... [2004-09-07 00:00:00]
LiveTime Software announced it will preview two new products during the Support and Help Desk industrys leading trade events. LiveTime Support 3.0 and LiveTime Help Desk 3.0, to ship in May, are the ...
|
|
LiveTime Software Announces Multi-domain Active Directory Access to its J2EE Sup... [2004-08-18 00:00:00]
Single point authentication and permissions gateway now simplifies support access across large and complex organizations.
Newport Beach, CA August 17, 2004 -- LiveTime Software today announced that t...
|
|
LiveTime Software Announces Partnership with BEA Systems and Releases LiveTime S... [2004-02-19 00:00:00]
LiveTime Software, a leading provider of J2EE based Help Desk and Customer Support announces a partnership with BEA Systems (Nasdaq: BEAS), as a member of the BEA Star Partner Program. Building upon t...
|
|
City of Prescott Implements LiveTime® Help Desk for City Wide IT Service Managem... [2004-09-08 00:00:00]
This major municipality joins the list of converts to LiveTimes scaleable, web-based solution.
Newport Beach, CA September 8, 2004 -- LiveTime Help Desk, a leading web-based helpdesk management too...
|
|
LiveTime Ships LiveTime Support 2.5 with Reporting Dashboard [2004-02-13 00:00:00]
Version 2.5 of LiveTime Support, is a major upgrade to the web-based J2EE technical support and help desk software.
NEWPORT BEACH, CA February 13, 2004 -- LiveTime Software today released Version 2....
|
|
LiveTime Software Ships Support Desk 3.0 and Help Desk 3.0 with Web Services Gat... [2004-09-04 00:00:00]
LiveTime Software, a leading developer of J2EE based software, today announced it has released LiveTime Support Desk 3.0 and LiveTime Help Desk 3.0. Now Includes Web Services, Discussion Forums and Pa...
|
|
LiveTime Software Announces Partnership with InControl for Complete Asset Manage... [2004-09-09 00:00:00]
LiveTime Software to license InControl Technology, Inc.'s Service Delivery Assistant to populate the IT asset repository for LiveTime Support and has acquired the right to resell the InControl Automat...
|
|
Mobiletrek.Us Team Gears Up For Another Mobiletrek To Dragoncon 2004 [2004-11-05 00:00:00]
In an effort to promote mobile computing, Pocket Anywhere Managing Editor Amy Zunk hits the road reporting on how a large convention and attendees use mobile technology.
Reno, NV September 5, 2004 -...
|
|
Resellerclub chooses LivehelpGenie as there preferred partner for Live Chat Soft... [2007-11-13 15:33:00]
ResellerClubs Live Chat Service has been upgraded and is now LivehelpGenie - a more power-packed product version of old Engage Live Chat Service, with some really handy feature upgrades. Livehelpgeni...
|
|
Marval and Sussex HIS win HDI Best Business Use of Support Technology Award 2007 [2007-05-02 08:52:42]
Marval and Sussex Health Informatics Service (HIS) received major honours at the 2007 Help Desk & IT Excellence Awards, by winning the Best Business Use of Support Technology category.
This uniqu...
|
|
|
|
| Arovax TraySafe Password Manager Personal |
 TraySafe password manager allows you to forget passwords! It will save and protect them for you: encryption and hashing algorithms, autoinsert and autofill, hardware ID, USB drive support.
You can forget passwords and you will not lose them! |
|
| Aglare AVI MP4 3GP iPod MPEG Converter |
 Aglare AVI MP4 3GP iPod MPEG WMV MOV DVD Converter is powerful, versatile video conversion software which convert video file between all popular video formats including AVI, MP4, WMV, VCD, DVD, VOB, 3GP, iPod, iPhone, Zune, MOV, etc. |
|
| WebSite X5 Evolution |
 WebSite X5 is a completely visual software extremely easy to use: it does not require any HTML programming skills and it is the ideal tool for both home users and Web Designers who want to create and publish high quality websites and online shops. |
|
| HS XMODEM C Source Library |
 HS XMODEM is a software library in C (supplied with full source code) that provides a programmer with the off-the-shelf support for XMODEM protocol data transfer capability. Support for both sender and receiver are provided. |
|
| DCPro Studio |
 The SilverFast DCPro high-end Digital Camera Software addresses the specific needs of the digital photographer. The application combines the unlimited functionality of SilverFastAi with the unique Virtual Light Table. |
|
| Stock Works |
 Stock Works is Shareholder/Stock Certificate Tracking Software for the Small Business Corporation. If you track stockholders and stock certificates for the small business corporation, then use Stock Works to spend minutes to save yourself hours. |
|
| TOWeb |
 TOWeb is an easy-to-use software for persons and organizations wishing to quickly create a Blog or a Web Site without any web designing skills, without dealing with web programming stuff and without using a retouching software for their pictures. |
|
|
Latest press releases
