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Enterprise Customer Profile (ECP) Release 2.0 Now Available for the Java Platform

New Release of Leading CDI Software Extends Supported Platform Base

Chicago, IL September 23, 2004 -- Customer Evolutions, Inc., a global provider of customer data integration (CDI) solutions and services, announced today the availability of Enterprise Customer Profile (ECP) release 2.0 for the Java platform. With the introduction of release 2.0, ECP now extends support to additional platforms including J2EE 1.4-compliant application servers, Linux, and DB2.

ECP—Customer Evolutions’ premier CDI solution framework—serves as the single, unified and integrated source of customer information across an organization. ECP comprises common business services connected to a robust database platform that provides high-performance data access and data synchronization capabilities. To ensure ECP’s reliability, availability, scalability, and flexibility, Customer Evolutions designed ECP to include:

* A web services architecture that supports XML access over HTTP and IBM WebSphere MQ.
* An extensible API that facilitates integration and data access through a standard and flexible interface.
* A flexible transport layer that supports legacy and third-party protocols and formats including WebSphere MQ.
* Data cleansing, standardization, and matching provided by integration with Harte-Hanks Trillium Software System—the leading data quality software.
* A data synchronization and distribution framework providing guaranteed message delivery to subscribing systems. Configuration and queue management tools facilitate set up and operation of data synchronization.
* A batch processing framework for bulk data loading, updating, cleansing, and extraction.
* Administrative and operations tools including auditing, logging, and queue maintenance.
* An extendable data model that incorporates an extensive array of factual and derived attributes about the customer.

“In designing and building ECP, we have purposefully incorporated industry and open standards and integrated leading open source and commercially available components,” said Todd Hinkel, president of Customer Evolutions. “Our clients obtain a solution designed to accommodate their current infrastructure, helping them to maximize reuse of their existing assets and investments. When combined with our system-at-a-time deployment methodology, our clients can control the pace of integration or system replacement. And with ECP, ROI is immediate and sustainable.”