|
Comodo Case Study of Merchant-Accounts.ca Demonstrates Market Demand For PCI Compliance Solutions for Small to Mid-Sized Businesses
Case Study Provides Clear Evidence of the Need to Deliver PCI Compliancy Solutions Aimed at the SME Segment
Jersey City, NJ March 05, 2008 - Comodo, a global Certification Authority and leading provider of Identity and Trust Assurance Management solutions today has announced a new case study recently published on Merchant-Accounts.ca, an innovative Canadian merchant account service provider. The case study outlines the Merchant-Account.ca reseller experience with providing its customers Comodo PCI compliant scanning and the impacts to its business. Key benefits outlined by Merchant-Accounts.ca in this case study are higher customer satisfaction, ease of PCI scanning compliancy for customers, better technical support in PCI scanning related customer issues.
Merchant-Accounts.ca delivers merchant accounts and credit card processing solutions for small and mid-sized Canadian businesses. Merchant-Accounts' added Comodo PCI scanning in 2007 in combination with Comodo's advanced suite of security and anti-hacker solutions. With these services, Merchant-Accounts.ca customers have been able to achieve improved website security, prevent attacks from hackers, and maintain PCI compliance.
Case Study Highlights
The problem:
PCI compliance is a technically complex, new security standard for online retailers. As a leading service provider to online retailers, Merchant-Accounts.ca needed to deliver an easy to understand PCI compliancy solution for its customers that included mission critical PCI scanning. The solution needed to be viable in terms of cost and technical support for small to mid-sized Canadian businesses that may not have a large budget or a dedicated technical staff. As important, Merchant-Accounts wanted to reduce the risk that customers would migrate to other service providers looking for a PCI compliant scanning provider.
The solution:
Before partnering with Comodo, Merchant-Accounts.ca opted for giving their clients the Approved Scanning Vendor list provided by Visa and MasterCard. However, this proved to be an inadequate approach since customers were tasked with spending a great deal of time sorting through diverse price and service offers. The result was that Merchant-Accounts.ca customers were left unsupported with a slew of options to research. Worse still, in situations when a merchant ran into a problem, customers would "get stuck" in a back-and-forth situation between the PCI security vendor and the payment gateway.
Comodo and its HackerGuardian PCI Scanning Compliancy solution was selected because Comodo:
* Was an Approved Scanning Vendor (ASV)
* Had a simple to understand and deployable solution
* Had cost effective solutions that are well within the budget of the typical small business
* Offered a comprehensive suite of security tools which provide effective security, scanning and PCI compliance solutions through an easy to use, intuitive interface
* Delivered excellent customer service
Business Results:
The partnership with COMODO has improved productivity for Merchant-Accounts.ca as follows:
* Reduced customer care costs.
Because Merchant-Accounts can defer to COMODO on PCI compliance issues, this reduces overall costs of staff resources needed to support technical and potentially complex security issues.
* Improved Customer Satisfaction.
Inbound calls regarding PCI related questions were reduced by 90%, thus eliminating one of the most difficult customer care issues for Merchant-Accounts.ca.
* Increased Revenue Per Transaction.
Where Merchant-Accounts.ca used to incur customer care costs from supporting PCI compliance inquiries, this has turned into a source of revenue by reselling the Comodo PCI Compliance solutions.
* PCI compliancy of customers is achieved twice as quickly.
Merchants are completing the process and going live with credit card processing more than twice as quickly when compared to the amount of time the average merchant took to achieve compliance before the Comodo PCI solution was offered.
"PCI compliance has been a struggle for many etailers, particularly smaller ones, because it is a complex security standard that must be adhered to by all merchants that transmit or store sensitive cardholder data," commented David Goodale, CEO of Merchant-Accounts.ca. "In working with Comodo, we have found that our customers are better serviced with solutions that meet the needs of small and mid-sized Canadian businesses. We have seen increased customer satisfaction in regards to PCI issues since Comodo delivers the best of all worlds; cost effective solutions that are easy to use within an infrastructure that allows to provide world-class service to our customers."
The Comodo HackerGuardian Service Bundle includes; a) PCI compliancy which delivers the required scanning to meet the stringent standards on how e-merchants store customer data and b) vulnerability management to ensure that servers are free from hackers. At $79, Comodo's bundle costs a fraction of the leading competitor's solution, which can run more than $1000.
For more information, please visit: www.hackerguardian.com
About Merchant-Accounts.ca
Merchant-Accounts.ca specializes in providing merchant accounts and credit card processing services to Canadian and international merchants. With a customer centric focus, Merchant-Accounts.ca provides a dedicated support representative to provide ongoing support to each merchant through every step of building, launching and marketing an e-commerce website. By taking the time to work closely with each individual business owner, merchants are better able to receive the highest level of customer service, get the lowest rate possible, and develop a highly effective website which will realize the full potential of their e-commerce business. For more information, please visit: www.merchant-accounts.ca
About Comodo
Comodo, through its group of Internet security companies, is a leading Certification Authority and global provider of Identity and Trust Assurance services on the Internet. Comodo secures and authenticates online transactions and communications for over 2,000,000 businesses and consumers.
With a global presence Comodo offers businesses and consumers third-generation solutions for intelligent security and authentication technologies that create trust online. Comodo's technological expertise includes PKI digital certification, Code signing certification, integrated authentication infrastructure services, Web Content authentication, Secure messaging solutions, PCI compliancy scanning, SSL digital certificates including our flagship InstantSSL brand, HackerGuardian, Banking solutions including Two Factor Authentication, and digital e-commerce services.
For additional information on Comodo - Creating Trust Online™ visit http://www.comodo.com
For more information, reporters and analysts may contact:
Judy Shapiro
Comodo
+1 (201) 963-9471
Email: judy.shapiro@comodo.com
Company: COMODO
|
| Related press releases |
Comodo Case Study of Merchant-Accounts.ca Demonstrates Market Demand For PCI Com... [2008-03-05 11:36:51]
Case Study Provides Clear Evidence of the Need to Deliver PCI Compliancy Solutions Aimed at the SME Segment
Jersey City, NJ March 05, 2008 - Comodo, a global Certification Authority and leading pro...
|
|
Merchant-Accounts.ca and Comodo Announce Strategic Partnership To Deliver PCI Co... [2007-08-27 22:05:42]
Merchant-Accounts.ca and Comodo Announce Strategic Partnership To Deliver PCI Compliance and Web Vulnerability Scanning to Its Canadian Customers
Innovative Canadian Merchant Account Provider Chooses...
|
|
Miva Merchant Selects Comodo SSL Certificates [2008-01-22 22:58:03]
JERSEY CITY, NJ January 23, 2008 - Comodo, a leading Certification Authority and Internet security company announced today that Miva Merchant (http://www.mivamerchant.com), has partnered with Comodo t...
|
|
Comodo Offers PCI and Vulnerability Scanning Suite that Provides Both Compliancy... [2007-06-26 22:57:43]
Recent Research Confirms that PCI Compliancy Should Be Integrated Into a Larger Vulnerability Management Framework
Jersey City, NJ (June 27, 2007) - Research published recently within the security ...
|
|
Comodo Share of Business-Validated SSL Market Increases to 25% [2008-11-19 21:28:47]
Jersey City, NJ, November 19, 2008 - Since 1998, Comodo CA has been a global leader in Identity and Trust Assurance Management solutions. As a Certificate Authority, Comodo issues digital certificates...
|
|
Uplinkearth Partners with Comodo to Provide SSL Certificates, such as the Newly ... [2007-09-25 22:54:15]
JERSEY CITY, N.J., September 26, 2007 - Uplinkearth, an award winning Web hosting and Internet solutions provider for small to medium sized businesses and Comodo, a leading Certification Authority, an...
|
|
New Website Showcases Comodo's Security Protection Landscape for Enterprises [2009-02-10 06:26:26]
Jersey City, NJ, February 10, 2009 - Comodo is pleased to announce the release of an enterprise solutions website, www.Enterprise.Comodo.com, designed to promote IT security innovations that enable bu...
|
|
Comodo Webinar about PCI DSS for Business Offers News and 20% Discount [2009-10-22 03:46:46]
Jersey City, NJ, October 22, 2009 - Small businesses may not keep close tabs on customer information, putting both themselves at risk for fines and their customers at risk for identity theft—and dat...
|
|
Paynet Systems- Efficient Credit Card Processing and Merchant Services [2006-11-07 22:06:19]
Paynet Systems is a registered Merchant Service Provider of Wells Fargo Bank, NA, that caters to the growing need of electronic processing of credit cards and Merchant accounts. Providing sophisticate...
|
|
Comodo is 2009 Hot Companies Winner [2009-04-14 03:10:17]
Jersey City, NJ, April 14, 2009 - Comodo Group, Inc., is a winner of the Fourth Annual Hot Companies award presented by Network Products Guide.
The coveted 2009 Hot Companies analysis encompasses c...
|
|
|
|
| Wise Registry Cleaner 4 Free |
 Wise Registry Cleaner is one of the safest Registry cleaning tools available in the market today. Its scanning engine is thorough, safe and fast.Even the least experienced user can easily repair registry with this tool. |
|
| Wall Street Raider |
 A highly sophisticated financial simulation; a corporate takeover and stock market game and simulation in which you trade, invest and finagle against backdrop of constantly scrolling stock and news tickers. NOW INCLUDES OPTIONS TRADING AND CHARTS!! |
|
| WinFlash Educator |
 Award-winning Flashcard Study and Testing System - Memorize study material fast! Create reusable decks, print flashcards, study and track your progress with this leading-edge learning tool! Powerful multimedia capabilities. Easy to learn and use. |
|
| CD and DVD Jewel Case and Label Creator |
 Now you can create your own beautiful and professional CD and DVD Jewel Cases and Labels in just minutes! Perfect for business, home, or hobby. Works with any type of paper or CD label, DVD Label, or Jewel Case! |
|
| Small Business Advisor |
 Small Business Advisor is the front-end software for the million-selling 'Starting and Operating a Business in ....' (California, Ohio, etc.) book series, by a Harvard lawyer and CPA, now available in electronic editions for all 50 states, D.C.. |
|
| FileMonkey |
 FileMonkey automates common time consuming file operations. FileMonkey can copy, move, split, search, replace, rename, alter case, list or delete duplicates, trim, truncate, crop, chop, set attributes, encypt, decrypt, wipe, delete, extract and more. |
|
| Stock Works |
 Stock Works is Shareholder/Stock Certificate Tracking Software for the Small Business Corporation. If you track stockholders and stock certificates for the small business corporation, then use Stock Works to spend minutes to save yourself hours. |
|
|
Latest press releases
