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Certified Microsoft CRM Partner Launches Hosted CRM Solution

CRM OnTarget launches to provide hosted Microsoft CRM solutions that include all hardware, software, project management, software customization, Website integration, and ongoing support.

SEATTLE, WA January 15, 2004 –- In response to increasing market demand for Microsoft Customer Relationship Management (CRM) solutions, TriVenture today unveiled the release of CRM OnTarget, offering Microsoft CRM as a hosted, turn-key solution.

Annette Roberts, head of project management for CRM OnTarget, said “we’re addressing the ongoing barriers which prevent successful implementation of Microsoft CRM in most small businesses and that’s up front costs and successful deployment. By eliminating virtually all up front costs and relieving our customer of the burden of the learning curve, CRM On Target offers a solution which is truly unparalleled in the market.”

In addition to providing all of the necessary hardware and software, CRM On Target is unique in that it provides Certified Microsoft CRM Professionals who support customers with project management, system customization, Website integration, and ongoing server administration as key components to its core offering.

“We understand our customers need to focus on their mission and goals and not get diverted with learning software and technical concepts; the solution needs to compliment and conform to our customer’s business and we know how to do that quickly and effectively” said Suresh Redyam who leads development and support services for the company. “While Microsoft CRM is a breeze for end users, configuration, integration, and deployment requires an extensive learning curve and can be a challenge if experienced staff are not readily available.”

The company has been working with charter customers since August 2003 and expects to have over one thousand users by the end of calendar 2004.