|
CTI Group Partners with Alteva; Hosted VoIP Call Recording Affordable for All Businesses
CTI Group (Holdings), Inc. (OTCBB:CTIG), an international provider of electronic invoice processing and management (EIM), enterprise communications management software and services solutions, and carrier class VoIP management applications, today announced a partnership with Alteva, North America’s largest enterprise hosted VoIP provider, to provide hosted call recording on Alteva’s hosted VoIP platform. After strenuous lab testing and verification, CTI Group’s hosted call recording was found to be the most secure, user-friendly, and cost-effective call recording solution that met the specific needs of Alteva and its small business and enterprise customers.
Alteva is proud of their record as industry pioneers in quality and reliability. As the VoIP industry continues to grow, the applications and features required are continuing to grow as well. Alteva offers IP telephony service using BroadSoft’s BroadWorks switching platform. Since SmartRecord IP has already integrated with the BroadWorks platform, the ease of integration with Alteva was simple. Alteva’s decision to partner with CTI Group to enhance its hosted call recording on their VoIP platform centered largely around the secure, cost-effective and easy-to-use internet application that CTI Group offers.
“Alteva is eager to add the applications that our customers need, but we want to be sure that the applications we choose are the best fit for our business model. With no proprietary hardware or software installation required, CTI Group’s call recording allows customers to simply log in to the online system and begin reviewing call data without any pesky roadblocks. This fits perfectly into our business model since we pride ourselves on the fact that our hosted service has no significant cost or operational barriers, making the crossover to hosted VoIP painless to small and large businesses alike,” said William Bumbernick, CEO of Alteva.
CTI Group’s VoIP call recording solution, SmartRecord IP, eliminates the need for premise-based recording equipment and packet-sniffing technologies. CTI Group uses a unique approach to capture telephone conversations which helps to eliminate costly network changes or the deployment of multiple premise-based recorders by acting as a central recording device within the network. Its white-labeled and multi-tenant architecture along with its geographic redundancy and scalability, make it an easy fit for hosted VoIP providers.
“We are proud to join forces with Alteva to provide call recording to the hosted VoIP market. By adding applications, like call recording, to their platform, Alteva is able to provide cost effective features their customers need to fully transition to hosted VoIP. Customers can continue to run their business as before and even add unified communications and other features that improve business processes, employee productivity and overall profitability. Call recording not only provides businesses with the ability to better monitor and manage their ongoing communications, it also provides a security blanket when it comes to regulatory compliance and exposure to legal liability,” Sid Rao, Chief Technology Officer, CTI Group.
About CTI Group
CTI Group (Holdings), Inc. is an international provider of electronic invoice processing and management, enterprise communications management software and services solutions, and carrier class voice over internet protocol (VoIP) management applications. CTI Group’s SmartBill®, SmartRecord® and Proteus® product suites offer a full array of solutions for traffic analysis, post-billing call analysis, customer care and call recording. CTI Group’s products are used by some of the top service providers in North America and the United Kingdom, and play a trusted role in managing telephony costs at major corporations internationally. Headquartered in Indianapolis, CTI Group maintains overseas offices in London and Blackburn, UK. For more information, please visit CTI Group’s website at http://www.ctigroup.com.
Company: CTI Group (Holdings) Inc.
|
| Related press releases |
CTI Group Partners with Alteva; Hosted VoIP Call Recording Affordable for All Bu... [2009-06-02 04:26:55]
CTI Group (Holdings), Inc. (OTCBB:CTIG), an international provider of electronic invoice processing and management (EIM), enterprise communications management software and services solutions, and carr...
|
|
CTI Group Announces New VoIP Call Recording Laboratory [2008-08-27 02:50:26]
INDIANAPOLIS, IN – August 26, 2008 - CTI Group, a leading industry developer of wireless and VoIP recording, analysis and invoice management applications, announces today the release of their new Vo...
|
|
CTI Group Announces the Addition of Don Rueckheim, Product Specialist [2009-02-06 02:52:23]
CTI Group, Inc., an industry leading developer of wireless and VoIP recording, analysis and invoice management applications, announces today the addition of Don Rueckheim to the Sales and Engineering ...
|
|
CTI Group Partners with Telesphere to Provide BroadWorks Integrated SmartRecord ... [2009-04-24 06:16:48]
CTI Group (Holdings), Inc. (OTCBB:CTIG), an international provider of electronic invoice processing and management (EIM), enterprise communications management software and services solutions, and carr...
|
|
CTI Group Partners with CommPartners Connect to offer Hosted VoIP Call Recording [2009-06-19 09:36:24]
CTI Group (Holdings), Inc. (OTCBB:CTIG), an international provider of electronic invoice processing and management (EIM), enterprise communications management software and services solutions, and carr...
|
|
CTI Group Granted Patent Approval for SmartRecord IP; Operator Oriented VoIP Cal... [2009-07-22 02:58:30]
CTI Group (Holdings), Inc. (OTCBB:CTIG), an international provider of electronic invoice processing and management (EIM), enterprise communications management software and services solutions, and carr...
|
|
CTI Group to Attend MetaSwitch Forum 2009 [2009-04-02 02:54:12]
INDIANAPOLIS, IN - CTI Group (Holdings), Inc. (OTCBB:CTIG), an international provider of electronic invoice processing and management (EIM), enterprise communications management software and services ...
|
|
Duxoft releases MiaRec 2.6.89 - perfect tool for recording VOIP calls. [2007-01-24 02:06:36]
Do you want to enhance your customerÂ’s satisfaction?
Do you want to track your employeesÂ’ activity?
Do you want to increase the motivation of your employees?
Do you want to make your business safer...
|
|
CTI Group Announces Partnership with Broadcore to Offer VoIP Call Recording Inte... [2009-02-04 03:50:58]
CTI Group (Holdings) Inc., a leading industry developer of wireless and VoIP recording, analysis and invoice management applications, announces today that their United States operation is now partneri...
|
|
CTI Group Announces the Release Call Recording in High Definition [2009-05-28 06:00:10]
CTI Group (Holdings), Inc. (OTCBB:CTIG), an international provider of electronic invoice processing and management (EIM), enterprise communications management software and services solutions, and carr...
|
|
|
|
| Prompt! teleprompter |
 Prompt! is an affordable simple teleprompter software solution for Mac and Windows. User configurable, Prompt! can save in it's own format and .txt to share between users on Mac and Windows. Just shoot your talent while they read the screen. |
|
| Studio Sound FX Plugin for Winamp |
 Acuity Sound Technology from QO Labs. A sound so precise it would gain the seal of approval from professional recording artists, all from your existing speakers in your own home. Are you curious to know how this is all possible? Download Now. |
|
| Dutch Duck Cache and History Reader |
 Dutch Duck Cache and History Reader shows Microsoft Internet Explorer's History, Cache, Cookies, and Favorites in a very accessible, spreadsheet-like format. You can selectively remove items, and sort, group, search, print, and export everything. |
|
| OfficeCalendar for Microsoft Outlook |
 Share Microsoft Outlook calendar, email, contact, and task information with this affordable Exchange alternative. Makes Outlook calendar sharing and Outlook group calendaring easy. Works with Microsoft Outlook 2000, XP, 2003 and 2007. Free trial. |
|
|
Latest press releases
