Download Active Web Helpdesk 2 Free trial - Web-based Helpdesk Manager. It works by routi

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Active Web Helpdesk 2

Details

Size: 0.51 MB
License: Demo
OS: WinXP,Windows2000
Price: $749
Publisher: Activewebsoftwares

Date added: 6/18/2005
Date updated: 12/2/2005
Total Downloads: 150
Downloads - Last Week: 1

Active Web Helpdesk 2 Publisher's description

Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.
The source code with Access or MS SQL database is available.

Features

Requires Customer registration and email confirmation
Define unlimited depth and number of categories
Add unlimited Helpdesk Personnel Accounts
Assign a Helpdesk Personnel per Category
Helpdesk Personnel save the Question as FAQ.
Administrator Approval before FAQ is published
Advance Search Features

search by category
search all words

Requirements: Windows XP/2000 with IIS

What's new in this version: none

Before downloading, click here to update your computer drivers.

- Download Active Web Helpdesk 2

Antivirus information

Download3K did not scan Active Web Helpdesk for viruses, adware, spyware or other badware. For your own safety, we recommend that you always have an antivirus, with virus definitions up to date, installed on your computer when downloading and installing programs from the web.

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