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ProvideSupport: Live Chat for Website 5.4.4

ProvideSupport: Live Chat for Website 5.4.4

Publisher's description

"Live Help Chat and website monitoring"
ProvideSupport is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don't have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional browser-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet. The system supports 256-bit SSL encryption and features visitor monitoring with geographic location identification, IP address, referrer, visited pages, and more. You can proactively invite your visitors to chat, request visitors' feedback when chat is finished, push pages, transfer calls to other operators, use canned answers, save chat sessions logs, assign operators to multiple departments, set up sound and/or visual alerts on different events, see "party is typing" notification. Very easy to set up - just paste a small HTML snippet into your web page source code. Web-based, Windows, Linux and Mac OS operator client. No plug-ins or software installation required on customer's side. Fully customizable chat window to fit your website design. Large gallery of chat button images and chat invitations. Fully functional 10-day free trial.

Requirements: Windows 98 and later / Mac OS X 10.4 and later / Linux kernel version 2.4 and later, X Window System

What's new in this version: Major update: support for Windows, Linux, Mac OS; redesigned Visitors list, Profile Manager, Co-browser; improved connection protocol.

Antivirus information

Download3K did not scan ProvideSupport: Live Chat for Website for viruses, adware, spyware or other badware. For your own safety, we recommend that you always have an antivirus, with virus definitions up to date, installed on your computer when downloading and installing programs from the web.

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