123 Live Help Linux Server Software 4.2
Flash client and invite visitor initiatively
| Details |
View: screenshot
Size: 56.00 MB
License: Freeware
OS: Linux,Linux Console,Linux Gnome,Linux GPL,Linux Open Source
Price: $0 - Buy full version
Publisher: TopCMM Software Corp.
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Date added: 3/11/2009
Date updated: 5/19/2009
Total Downloads: 25
Downloads - Last Week: 1
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123 Live Help Linux Server Software 4.2 Publisher's description
With the 123-live-help (V_4.2), The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded.
123 Live Help Chat Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes.
Features:
*advertisement module gives your product more opportunities to be learned by your customers
*Remote controller of 123livehelp via MSN
A remote controller and monitor of the live chat conversation
*Proactive Chat Invitations
The staff member can monitor a website and invite a visitor from certain webpage to chat to up-sell product or offer help. The visitors won't have to click any chat button on the webpage. What's more, the invitation won't be blocked by pop-up killer.
*Client Choose Staff.
Client can request help from a very staff, which is more friendly to a returned customer.
*Real-time Text Chat & Optional Video Chat for Staff
The java server enables instant chat.
*Web-based Client
123LiveHelp flash client loads fast and end users don't need to download any plug-ins to chat with staff.
*Visitors Waiting in Queue
*Chat Transfer
from one staff to another.
*Canned Answers
*Auto-detect and display language.
*New API
Admin can generate chat code to define the availability of the staff members and the departments, whether to show the dormant client, choose the skin of the windows, etc.
*Multiple Chat Requests
One agent can chat with multiple clients.
*Chat Search More Powerful
*Custom UI
Customizable client interface,and skin collection.
*Integrate External Database
*Auto-detect User Details
Auto-detect extensive visitors information including IP address and country.
*Backend Monitor
*Department Management
*Chat logs sent to email
What's new in this version: Integrable with 123FlashChat & embeded database can be turned off.
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| Antivirus information |
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Download3K did not scan 123 Live Help Linux Server Software for viruses, adware, spyware or other badware. For your own safety, we recommend that you always have an antivirus, with virus definitions up to date, installed on your computer when downloading and installing programs from the web.
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