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The Help Desk Toolkit 2.5

Support for The Help Desk Toolkit is available from the publisher site.

Short description: The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies....

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Dialup (56k)   10 m 26 s
ISDN (128k)   4 m 34 s
DSL (512k)   1 m 8 s
Cable (1024k)   34 s
T1 (1484k)   23 s
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