Support for Kingston DVD Ripper is available from the publisher site.
Short description: Kingston DVD Ripper is an efficient and fast DVD ripper. Rip your DVD to practically all video formats such as AVI, WMV, MPEG, MP4, MOV, 3GP, 3G2, RM, RMVB, SWF, FLV, VCD, and ASF. You can also rip to MP3, WMA, OGG, AAC, M4A, WAV, AC3 and others....
To speed up your downloads we recommend you use a download manager such as 
Tag archiving utility for MP3s and other digital audio files. Backup and restore data to and from MS Acess 2000 database files, Excel worksheets, or delimited text files.
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