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Web Help Desk Software - Free Ed. (.dmg) 10.0.18.3

Web Help Desk Software - Free Ed. (.dmg) 10.0.18.3

  • Size:

    140.88 MB

  • License:

    Freeware

  • OS:

    Mac OS

  • Price:

    $0.00

  • Date updated:

    18 Nov 2010

  • Downloads:

    23 (0 last week)

Publisher's description

"Free help desk software for Mac OS X"
No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.

Free Help Desk Software Features:

- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- LDAP / Active Directory Synchronization
- Knowledge-base Management
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Reporting Included

Free Help Desk Software Integration:

- iPhone App - search: Web Help Desk Mobile
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3

The Web Help Desk Software - Free Edition: All of the features, none of the hassles.

Requirements: Mac OS X 10.4 or greater

What's new in this version: Free help desk software for Mac OS X - Free Web Help Desk Lite Edition

Antivirus information

Download3K did not scan Web Help Desk Software - Free Ed. (.dmg) for viruses, adware, spyware or other badware. For your own safety, we recommend that you always have an antivirus, with virus definitions up to date, installed on your computer when downloading and installing programs from the web.

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