Web Help Desk Software - Free Ed. (.dmg) 9.1.24
Free help desk software for Mac OS X
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View: screenshot
Size: 54.00 MB
License: Freeware
OS: Mac OS X,Mac OS X 10.4,Mac OS X 10.5
Price: $0.00
Publisher: Web Help Desk Software
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Date added: 1/23/2009
Date updated: 8/21/2009
Total Downloads: 8
Downloads - Last Week: 0
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Web Help Desk Software - Free Ed. (.dmg) 9.1.24 Publisher's description
No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.
Free Help Desk Software Features:
- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- LDAP / Active Directory Synchronization
- Knowledge-base Management
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Reporting Included
Free Help Desk Software Integration:
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3
The Web Help Desk Software - Free Edition: All of the features, none of the hassles.
Requirements: Java 5 Standard Edition
What's new in this version: Free help desk software for Mac OS X - Free Web Help Desk Lite Edition
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| Antivirus information |
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Download3K did not scan Web Help Desk Software - Free Ed. (.dmg) for viruses, adware, spyware or other badware. For your own safety, we recommend that you always have an antivirus, with virus definitions up to date, installed on your computer when downloading and installing programs from the web.
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