Omni Customer Support 1.0
| Details |
View: screenshot
Size: 2.13 MB
License: Commercial
OS: WinXP,Windows2000,Windows2003,Windows Tablet PC Edition 2005,Windows Media Center Edition 2005,Windo
Price: $69.00
Publisher: Omni Customer Support
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Date added: 11/29/2007
Date updated: 11/29/2007
Total Downloads: 46
Downloads - Last Week: 0
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Omni Customer Support 1.0 Publisher's description
Omni Customer Support allows you to improve the quality of your customer support
The underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution
It allows new staff to be immediately productive without a costly investment of learning all the known support issues
It enables you to track the problem areas of your product so you can see what areas need improvement in the next release
Why Omni Customer Support?
Omni Customer Support enables you to create a searchable knowledge base of all your customer support issues. As the number of issues increases, the harder it is to find the right issue from the hundreds or thousands of other issues. A linear search of the issues is not going to work. You want to find the most relevant issues, so the results need to be ranked accordingly. This is what Omni Customer Support does, because it is built around a search engine.
Requirements: Java 1.4+
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| Antivirus information |
| Download3K has downloaded and tested Omni Customer Support on 8 Apr 2008 with some of Today's best antivirus engines and you can find below, for your convenience, the scan results: |
| Bitdefender: |
Clean |
| NOD 32: |
Clean |
| Kaspersky: |
Clean |
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| Complete antivirus report |
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