Omni Customer Support 1.0
Customer Support Knowledge Base Software
| Details |
View: screenshot
Size: 2.13 MB
License: Commercial
OS: WinXP,Windows2000,Windows2003,Windows Tablet PC Edition 2005,Windows Media Center Edition 2005,Windo
Price: $69.00
Publisher: Omni Customer Support
|
Date added: 11/29/2007
Date updated: 11/29/2007
Total Downloads: 63
Downloads - Last Week: 0
|
|
Omni Customer Support 1.0 Publisher's description
Omni Customer Support allows you to improve the quality of your customer support
The underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution
It allows new staff to be immediately productive without a costly investment of learning all the known support issues
It enables you to track the problem areas of your product so you can see what areas need improvement in the next release
Why Omni Customer Support?
Omni Customer Support enables you to create a searchable knowledge base of all your customer support issues. As the number of issues increases, the harder it is to find the right issue from the hundreds or thousands of other issues. A linear search of the issues is not going to work. You want to find the most relevant issues, so the results need to be ranked accordingly. This is what Omni Customer Support does, because it is built around a search engine.
Requirements: Java 1.4+
|
| Antivirus information |
| Download3K has downloaded and tested Omni Customer Support on 8 Apr 2008 with some of Today's best antivirus engines and you can find below, for your convenience, the scan results: |
| Bitdefender: |
Clean |
| NOD 32: |
Clean |
| Kaspersky: |
Clean |
|
| Complete antivirus report |
|
|
|
| Related press releases |
Thailand Gains mLearning Advantage Using Learning Mobile Author [2007-12-12 04:24:38]
Haymarket, VA and Bangkok, Thailand, December 11, 2007 - The mobile learning market continues to grow in the country of Thailand. More learners than ever before are using mobile phones and PocketPCs t...
|
|
IDAutomation.com announces the release of their ASP .NET GS1 Databar Barcode Web... [2009-09-28 03:37:52]
IDAutomation.com announces the release of their ASP .NET GS1 Databar Barcode Web Server Control for Microsoft .NET Web Applications
(Tampa, FL.) IDAutomation.com, Inc. announces the release of thei...
|
|
GAO RFID Releases 2.45GHz. Gain Adjustable Active RFID WiFi Reader [2008-06-27 00:39:20]
Toronto, ON – GAO RFID Inc.(http://www.gaorfid.com) presents its newly released RFID WiFi Reader. This 2.45GHz Gain Adjustable Active RFID WiFi Reader is designed for high value asset tracking, sui...
|
|
E-Interactive Gift and Loyalty Card Solution [2006-03-29 00:00:00]
We at PSI have continually looked to change with the times and to stay abreast of technology in our business of printed plastic cards. For years we heard the same thing. We would love to sell gift c...
|
|
Mini USB RFID Reader Realizes mobile office [2009-02-09 01:43:48]
DAILY RFID has unveiled 13.56MHz USB RFID Reader with very small footprint ,which is specially designed to meet the need of mobile office. Designed with omni-directional antenna, this USB RFID Reader ...
|
|
Chat with Customers like old Friends [2008-11-04 02:20:49]
It is a crucial factor to recognize a return customer to make a deal, in every business under the sun. And 123 Live Help 4.0 can make it happen on internet.
For instance, one day Jack asked a serie...
|
|
World Space Satellite Radio chooses LivehelpGenie, live chat software for custom... [2008-03-17 01:20:58]
In this era everyone is using internet throughout the world to locate information in an instant to save the valuable time and to gain knowledge. Today, most of the companies are unable to provide full...
|
|
Live Support Software [2009-06-26 04:09:34]
Live Support Software
Advance Live chat tool provides chat communication between website operator and visitors
Friday, June 26, 2009;
P-dd.org.uk releases updated version of Online Web Chat Softwar...
|
|
StromaSoft CRM Customer helpdesk solution with Outlook integration [2005-11-25 00:00:00]
StromaSoft CRM is easy to install and simple to use Customer Relationship Management CRM solution. It can be configured by non-technical staff members and be up and running in 20 minutes. No expensive...
|
|
Cesoft CRM is coming out soon [2009-10-13 02:00:41]
Cesoft CRM System, which run under the BC Excel Server platform, is developed based on the management theory of customer relationship management and business analysis. With Cesoft CRM, you are able t...
|
|
|
|
| Cute Reminder Standard Edition |
 Create non-annoying reminders and manage desktop notes with just one or two mouse clicks. The program supports schedule, history, skins, audio files (mp3, wma), printing and more. Elaborate nice interface provides comfort at your workplace. |
|
| CRM-Express Professional |
 CRM Software - CRM-Express Professional is the latest in CRM (Customer Relationship Management) software. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book |
|
| DRoster - Employee Scheduling |
 Manage your employee scheduling efficiently and fast. Create any scheduling rules and DRoster will make sure they never clash; set up templates once and reuse them for instant scheduling; use out-of-the-box reports and export them in any format. FREE |
|
| tkCNC Editor |
 tkCNC Editor is a text editor, specially designed for editing of CNC code (G-code) for CNC machines. It is used by CNC programmers and operators for fast editing and verification of CNC code. |
|
| NET Reports Server PRO |
 NET Reports 2.0 Server - a Internet ready application; Fast Query & Report solution for Ms.Sql Server, Oracle, PostGreSql, MySql, Interbase, Firebird, MS. VFP. Sybase, MS. Access; Free client software from http://www.net-reports.net/downloads.html |
|
| TrendCatch SP |
 TrendCatch SP monitor Stock Indices - Compute live short-term Trend for S&P500 E-mini Futures. TREND-Change is calculated during the trading day following the markets movements second by second. Six trading Strategies to choose from. |
|
| OfficeCalendar for Microsoft Outlook |
 Share Microsoft Outlook calendar, email, contact, and task information with this affordable Exchange alternative. Makes Outlook calendar sharing and Outlook group calendaring easy. Works with Microsoft Outlook 2000, XP, 2003 and 2007. Free trial. |
|
|
Business & Finance
