-
Size:
140.88 MB -
License:
Shareware -
OS:
Mac OS -
Price:
$0.01 - Buy full version -
Publisher:
Web Help Desk Software -
Date updated:
17 Nov 2010 -
Downloads:
91 (0 last week)
Publisher's description
"Web based Help Desk Software for Mac OS X"
Key Help Desk Software Features:
- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- Asset Life Cycle Management
- Change Management (Approval Workflow)
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Knowledge-base Management
- LDAP / Active Directory Synchronization
- Customer Satisfaction Survey Management
- Reporting Included
- Server Licensed or ASP Hosted Options
Help Desk Software Integration:
- iPhone App - search: Web Help Desk Mobile
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Windows Remote Desktop Connection
- Apple Remote Desktop
- Absolute Manage
- JAMF Casper Suite
- OS X "Screen Sharing" App
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3
The Web Help Desk Software: All of the features, none of the hassles.
Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution.
Requirements: Mac OS X 10.4 or higher
What's new in this version: Major Release Features Added
Before downloading, clean your PC from errors!
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Antivirus information
Download3K did not scan Web Help Desk Software for Mac OS X for viruses, adware, spyware or other badware. For your own safety, we recommend that you always have an antivirus, with virus definitions up to date, installed on your computer when downloading and installing programs from the web.
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