ITIL Service Management (ITSM) Toolkit 2.11
ITIL Service Management Toolkit
| Details |
View: screenshot
Size: 2.72 MB
License: Commercial
OS: Win 3.1x,Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003
Price: $149
Publisher: ProcessWorx LLC
|
Date added: 8/4/2006
Date updated: 8/4/2006
Total Downloads: 6753
Downloads - Last Week: 37
|
|
ITIL Service Management (ITSM) Toolkit 2.11 Publisher's description
The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes: - Service Level Agreement (SLA) Template - Operational Level Agreement (OLA) Template - IT Service Catalog Template - IT Service Narrative Template - ITSM Service Delivery & Support Process Overviews - Integrated ITSM Framework (CobiT, COSO, ITIL & ISO) - ITIL Process Charter Template - Process Maturity Advanced Self Assessment Workbook - Roles & Responsibilities (ARCI) Template All templates include specific examples and guidelines for accelerated deployment. Specific guidance for implementation includes base-level service and pricing examples for IT products, process roles and responsibilities within an IT organization, IT process goals and objectives, process improvement milestones, customer and service provider requirements, IT service measurement examples, benefit and risk considerations...and more.
Requirements: Microsoft Office, Adobe Reader
|
| Antivirus information |
|
Download3K did not scan ITIL Service Management (ITSM) Toolkit for viruses, adware, spyware or other badware. For your own safety, we recommend that you always have an antivirus, with virus definitions up to date, installed on your computer when downloading and installing programs from the web.
|
| Related press releases |
ProcessWorx Releases Tactical CMDB Software to Support ITIL Based Process Improv... [2006-08-04 09:35:57]
FOR IMMEDIATE RELEASE
ProcessWorx Releases Tactical CMDB Software to Support ITIL Based Process Improvement
ProcessWorx LLC announces the release of the ProcessWorx Configuration Management Data...
|
|
Marval Set to Release the Worlds First Combined ITIL v3 and ISO/IEC 20000 Web-B... [2008-02-29 06:29:12]
Due for release in the 2nd Quarter of the year, MSM v11 is the first of Marvals new generation of integrated IT Service Management (ITSM) software developed to meet current and future business needs....
|
|
Marval Launches Its Most Advanced, Integrated, Web Based ITSM Software to Date -... [2009-07-06 07:16:53]
United Kingdom – July 2009: IT Service Management (ITSM) specialist, Marval Software Limited, has announced the release of MSM v11.5, its most advanced, fully web based, integrated ITSM software to ...
|
|
Marval Launches Its Most Advanced, Integrated IT Service Management Software to ... [2007-12-02 18:23:28]
United Kingdom ¡V December 2007: IT Service Management (ITSM) specialist, the Marval Group announces the launch of Marval Service Management (MSM) Software v.7, the most advanced, feature-rich, integr...
|
|
Axios Celebrates Global First for BS15000 Certification [2004-09-09 00:00:00]
International software firm Axios Systems (http://www.axiossystems.com) has become the first organization in the world to successfully achieve BS15000 accreditation as verified by the official IT Serv...
|
|
AdventNet Enhances SNMP Agent Simulation Toolkit with Cisco IOS Simulation [2005-04-05 00:00:00]
AdventNet, Inc., the leading provider of affordable network and systems management software for enterprises, equipment vendors, and service providers, today announced the release of AdventNet Simulati...
|
|
Marval and Sussex HIS win HDI Best Business Use of Support Technology Award 2007 [2007-05-02 08:52:42]
Marval and Sussex Health Informatics Service (HIS) received major honours at the 2007 Help Desk & IT Excellence Awards, by winning the Best Business Use of Support Technology category.
This uniqu...
|
|
Marval’s Successful ISO/IEC 20000 Certification Renewal Enhances its Standing ... [2008-06-06 02:02:46]
Following its original ISO 20000 (BS 15000) certification in 2005, ITSM Software provider Marval, has maintained its continual improvement programme and is proud to announce that at its March 2008 sur...
|
|
VicMan Software has released the first version of Photo Toolkit, the photo editi... [2006-02-25 00:00:00]
27/02/2005, Moscow (Russia) - VicMan Software announced the release of the first official version of Photo Toolkit, a powerful, yet compact and easy-to-learn solution to improve digital images. With o...
|
|
ActiveXperts Software today released a 64-bit edition of its ActiveComport produ... [2009-05-19 08:02:17]
ActiveXperts Software B.V., a leader in Network Monitoring, SMS and network communications software, today released a 64 bit version of its ActiveComport component: ActiveComport 3.1
New in version...
|
|
|
|
| DBEXform |
 Make database application development and use as easy as using word processor or spreadsheet with DBEXform. It builds application logic in background and frees developer to just on building interfaces. Support for Microsoft Sql and Access databases. |
|
| Small Business Advisor |
 Small Business Advisor is the front-end software for the million-selling 'Starting and Operating a Business in ....' (California, Ohio, etc.) book series, by a Harvard lawyer and CPA, now available in electronic editions for all 50 states, D.C.. |
|
| Aloaha PDF Saver |
 The Aloaha PDF Saver allows you to fill in PDF Forms and save them to disk.
A OCX Version inclusive sample source code of the PDF Saver is also included.
You can also retrieve the Form Data as an XML File to archive it in your database. |
|
| Aella Mass Emailer |
 Aella is a windows mass email programme designed to create HTML and text emails for targeted campaigns or newsletters to increase your profits! Aella provides everything you need to get up and running within minutes of starting the application. |
|
| Modern Calculator |
 Modern Calculator is a beautiful advanced replacement for the standard Windows calculator. |
|
| Hermetic Word Frequency Counter |
 This software scans a file, or text on the clipboard, and counts the number of occurrences of different words. The text can be in a language other than English. The words which are found and displayed can be ordered alphabetically or by frequency. |
|
| 2P Barcode Creator |
| Powerful yet easy-to-use barcode generation program which you can trust to meet your barcode everyday needs anywhere your business leads to.Supports most barcodes.Many field types:Oval,RoundRect,Border styles,Pictures,Shapes.Support incremental data. |
|
|
Business & Finance
