-
Size:
9.87 MB -
License:
Shareware -
OS:
Windows -
Price:
$199 -
Publisher:
Merging Technologies -
Date updated:
2 Dec 2005 -
Downloads:
723 (0 last week)
Publisher's description
"Affordable, multi-user workshop Help Desk"
Core elements are:
· Fast, easy call logging, easy call tracking, with the full history of all actions taken.
· Easily assign logs to technicians
· Logs are automatically set to a required date of one working day from listing, (calculates holidays and working days) and flagged to indicate the current status and duration
· Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold"
· Security ensures that only logs assigned to individual technicians can be viewed by them.
· Provides a flexible workflow.
· Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:
· That the fault has been logged, and the details
· Quotations (approved or rejected)
· Invoicing (including a cancellation fee option) and a Batch Email facility.
· Invoice summary
· Log completion
· Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category.
· A fully functional Parts inventory
To maintain good relations with your customers, the Service Log solution makes available the tools needed to provide the support and attention to detail, that prevents logs from falling between the cracks.
Requirements: Microsoft Office 2000 or higher
Before downloading, clean your PC from errors!
(advertising)
Antivirus information
Download3K did not scan Help Desk Software - Service Log for Access for viruses, adware, spyware or other badware. For your own safety, we recommend that you always have an antivirus, with virus definitions up to date, installed on your computer when downloading and installing programs from the web.
Related press releases
-
LiveTime Software Ships Support Desk 3.0 and Help Desk 3.0 with Web Services Gat...
[2004-09-04 00:00:00]
LiveTime Software, a leading developer of J2EE based software, today announced it has released LiveTime Support Desk 3.0 and LiveTime Help Desk 3.0. Now Includes Web Services, Discussion Forums and Pa... -
Vision Helpdesk Christmas Madness is back! HO-HO-HO Huge Discounts!
[2010-12-14 03:44:59]
Vision Helpdesk, A Web2.0 Web Based Multi-Domain Helpdesk is back with their Christmas Madness and Crazy Discounts. On this Christmas Vision Helpdesk is offering 30% discount on their Owned Licenses a... -
TheVisionWorld.com announces the first stable release of their Help desk "Vision...
[2008-08-14 10:26:45]
TheVisionWorld.com, providers of advanced help desk software "Vision", today announced the most awaited first stable release of Vision version 1.0. The company states that - "Vision help desk is a ... -
LiveTime Software Announces Multi-domain Active Directory Access to its J2EE Sup...
[2004-08-18 00:00:00]
Single point authentication and permissions gateway now simplifies support access across large and complex organizations. Newport Beach, CA August 17, 2004 -- LiveTime Software today announced that t... -
LiveTime Software Announces Partnership with BEA Systems and Releases LiveTime S...
[2004-02-19 00:00:00]
LiveTime Software, a leading provider of J2EE based Help Desk and Customer Support announces a partnership with BEA Systems (Nasdaq: BEAS), as a member of the BEA Star Partner Program. Building upon t... -
Vision help desk now breaks language barriers with its "Multi-Language" feature!...
[2008-08-04 01:44:20]
TheVisionWorld.com providers of advanced help desk software "Vision", today announced another crucial feature "Multi-Language" Vision is an extensive web-based help desk software that empowers organiz... -
WordPress Helpdesk Becomes The #1 Plugin For WordPress Site Owners
[2009-10-02 02:32:41]
NY, October 2009 - As the professionals have said, there is literally a flood of WordPress websites today. Both commercial and personal websites are being developed with WordPress. Though the personal... -
LiveTime Ships LiveTime Support 2.5 with Reporting Dashboard
[2004-02-13 00:00:00]
Version 2.5 of LiveTime Support, is a major upgrade to the web-based J2EE technical support and help desk software. NEWPORT BEACH, CA February 13, 2004 -- LiveTime Software today released Version 2.... -
Peter's Software Announces "A Better Switchboard" for MS Access
[2004-03-21 00:00:00]
Adding to its growing suite of MS Access developer tools, Peter's Software announces the release of "A Better Switchboard" v2.0 for MS Access. March 21, 2004--Adding to its growing suite of MS Acces... -
Marval Launches Its Most Advanced, Integrated, Web Based ITSM Software to Date -...
[2009-07-06 07:16:53]
United Kingdom – July 2009: IT Service Management (ITSM) specialist, Marval Software Limited, has announced the release of MSM v11.5, its most advanced, fully web based, integrated ITSM software to ...
English
German
French
Spanish
Russian
Romanian




Download Help Desk Software - Service Log for Access 3.1