Help Desk Outsourcing Metrics 1.1
| Details |
View: screenshot
Size: 48.83 KB
License: Freeware
OS: Win95,Win98,WinME,Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windo
Price: $0
Publisher: Help Desk Outsourcing
|
Date added: 8/10/2008
Date updated: 8/10/2008
Total Downloads: 40
Downloads - Last Week: 3
|
|
Help Desk Outsourcing Metrics 1.1 Publisher's description
If you work for a call center or any other Business Process outsourcing unit, you may get a chance to deal with help desk outsourcing metrics. The metrics are common in the call center industry. This is primarily because such indicators are used in evaluating just how far along the call center is towards the fulfilment of Vision and Mission statement. Key performance Measures would then be used, in the implementation of such metrics. Ultimately, the performance of the help desk would be determined, to gauge the performance of the help desk.
Help desk: A source of technical support for hardware or software. Help desks are staffed by people who can either solve the problem directly or forward the problem to someone else. Help desk software provides the means to log in problems and track them until solved. It also provides the management information regarding support activities.
|
| Antivirus information |
| Download3K has downloaded and tested Help Desk Outsourcing Metrics on 27 Aug 2008 with some of Today's best antivirus engines and you can find below, for your convenience, the scan results: |
| Bitdefender: |
Clean |
| NOD 32: |
Clean |
| Kaspersky: |
Clean |
|
| Complete antivirus report |
|
|
|
| Related press releases |
SOFTWARE OUTSOURCING, BUSINESS PROCESS OUTSOURCING, IT SERVICES PROVIDER: COVIEN... [2005-05-12 00:00:00]
In todays global economy we need to use global resources to stay ahead of the game. With the right partner like Covient you can leverage these global resources without the hassles of setting up an of...
|
|
TheVisionWorld.com announces the first stable release of their Help desk "Vision... [2008-08-14 10:26:45]
TheVisionWorld.com, providers of advanced help desk software "Vision", today announced the most awaited first stable release of Vision version 1.0.
The company states that - "Vision help desk is a ...
|
|
Vision help desk now breaks language barriers with its "Multi-Language" feature!... [2008-08-04 01:44:20]
TheVisionWorld.com providers of advanced help desk software "Vision", today announced another crucial feature "Multi-Language" Vision is an extensive web-based help desk software that empowers organiz...
|
|
Business Process Outsourcing: New Obstacles to Growth [2004-09-16 00:00:00]
New survey from Saugatuck Technology indicates critical changes in user perceptions impacting the market for Business Process Outsourcing.
Westport, CT, January 26, 2004 A new reality has become t...
|
|
OFFSHORE OUTSOURCING FOR SMALL BUSINESS: TRUTH REVEALED [2004-12-14 00:00:00]
Amid all the media hype on offshore outsourcing, the OOBP.org (Offshore Outsourcing Best Practices) Web site pioneered a new development: a community of experts, developers, analysts and executives wh...
|
|
DataArt to Sponsor Economics of Offshore Outsourcing Teleconference [2005-01-20 00:00:00]
Media inquiries: Vica Vinogradova
VP, Corporate Communications, DataArt, Inc.
vica@dataart.com; 212-378-4108
New York, January 20th, 2005. As outsourcing continues to be one of the most heatedly ...
|
|
IT Outsourcing Vendors Will Reap $7 Billion in the Next Two Years - Research Rep... [2004-09-28 00:00:00]
The US Enterprise IT Outsourcing Market will grow 20%, from $46.3B to $55.5B in the next two years according to a new research report published by the InterUnity Group http://www.interunitygroup.com. ...
|
|
OOBP.org and International Association of Outsourcing Professionals [2005-10-25 00:00:00]
NEW YORK, New York. October 25, 2005 - Offshore Outsourcing Best Practices (OOBP.org) association and the International Association of Outsourcing Professionals (IAOP) announced formation of SME Glo...
|
|
ScienceSoft presents at ROSS (May 31st June 02nd) [2006-05-30 00:00:00]
Are you visiting the Russian Outsourcing and Software Summit (ROSS) in Moscow? Meet us there May 31st - June 02nd!
Russian Outsourcing and Software Summit is one of the largest and the most prominent...
|
|
Y2G Associates Reports Over 75 Percent of Software Companies Sales Cycles Increa... [2004-09-06 00:00:00]
Y2G Associates, the premier provider of custom market research and executive outsourcing services for software companies, announces the availability of its newest Software Vendor Sales Management Bes...
|
|
|
|
| AyaNova |
 AyaNova service management and work order software includes work orders, dispatching, scheduling, preventive maintenance, custom fields, equipment tracking, custom reports, QuickBooks or PeachTree interface, mobile & web browser interface, and more. |
|
| AVD Weight and Volume Calculator |
 AVD Weight and Volume Calculator is a handy tool for calculating weight, volume and mass of various composite objects in three dimensions. The program features a big list of common shapes and materials. Imperial and metrical unit systems are supported. |
|
| TimeTo |
 Simplify your life, by organizing to track your unlimited tasks and events, so you get the most important things done, in less time, with less stress. |
|
| Small Business Advisor |
 Small Business Advisor is the front-end software for the million-selling 'Starting and Operating a Business in ....' (California, Ohio, etc.) book series, by a Harvard lawyer and CPA, now available in electronic editions for all 50 states, D.C.. |
|
| Stock Works |
 Stock Works is Shareholder/Stock Certificate Tracking Software for the Small Business Corporation. If you track stockholders and stock certificates for the small business corporation, then use Stock Works to spend minutes to save yourself hours. |
|
| Aloaha PDF Saver |
 The Aloaha PDF Saver allows you to fill in PDF Forms and save them to disk.
A OCX Version inclusive sample source code of the PDF Saver is also included.
You can also retrieve the Form Data as an XML File to archive it in your database. |
|
| TrendCatch SP |
 TrendCatch SP monitor Stock Indices - Compute live short-term Trend for S&P500 E-mini Futures. TREND-Change is calculated during the trading day following the markets movements second by second. Six trading Strategies to choose from. |
|
|
Before downloading, click here to update your computer drivers.
Business & Finance
