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Home Business & Finance Other BridgeTrak Help Desk Software 8.0 Build 177

BridgeTrak Help Desk Software 8.0 Build 177

Details
View: screenshot
Size: 54.66 MB
License: Demo
OS: WinXP,Windows2000,Windows2003
Price: $995.00
Publisher: ScriptLogic (Pittsburgh PA Office)
Date added: 6/18/2005
Date updated: 6/19/2008
Total Downloads: 507
Downloads - Last Week: 1

Rating: (1 votes)
BridgeTrak Help Desk Software 8.0 Build 177 Publisher's description

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, Active Directory single sign-on, automatic email receive to convert emails into issues.

Requirements: Pentium Processor1 ghz+, 512MB RAM, 100mb

What's new in this version: Version 8.0 offers a number of new product features, enhancements and integration with Microsoft Outlook and ScriptLogic's Desktop Authority remote management functionality. New features include a dashboard, drag and drop customization, Active Directory single sign-on, and more.

- Download BridgeTrak Help Desk Software 8.0 Build 177
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