LiveHelpNow 4.0 Antivirus Report

Publisher's description

File details

Antivirus report

"Customer Service Software by LiveHelpNow"

Antivirus report for livehelpnow.msi (1.59 MB)

Publisher support

Download3K has downloaded and tested LiveHelpNow on 31 Dec 1969 with 4 of the best antivirus engines available today. We have found it to be clean of any form of badware (viruses, spyware, adware, etc.) - the full reports are available below. We will test LiveHelpNow again on the next version of the program so make sure you check back for updated reports in the near future.

Bitdefender:
Clean
NOD 32:
Clean
Avira:
Clean
Kaspersky:
Clean

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Detailed logs

click + to expand log

Avira antivirus report: Clean

AntiVir/Win32-Console Version 7.6.0.59, (Jan 29 2008, 18:11:09)
Copyright(c) 2007 Avira GmbH

Report created on 12/15/2010 08:07:24

Command line: -s -z -noboot -nombr -v -dmnoheur -heuristic=1 -r3 -ro -q
-nobreak -kfantivir\avcls\hbedv.key -rfoutput.tmp
g:\downloads\370825\livehelpnow.msi

AVPack-Version: 7.6.1.18
LIVEHELPNOW.MSI
Date: 15.12.2010 Time: 06:07:18 Size: 1963008

----- scan results -----
directories: 0
files: 1
alerts: 0
suspicious: 0
scan time: 00:00:01
--------------------------
Thank you for using AntiVir

Bitdefender antivirus report: Clean

//
// BDC scan report
//
// Time: Wed Dec 15 08:07:19 2010
// Command line: /arc /list /nohed /log=output.tmp livehelpnow.msi
// Core: AVCORE v2.1 Windows/i386 11.0.0.42 (Oct 18 2010)
// Engines: scan: 14, unpack: 10, archive: 44, mail: 6
// Total signatures: 6419579
//

livehelpnow.msi ok
livehelpnow.msi=>(Embedded EXE) ok
livehelpnow.msi=>(Embedded CAB) ok
livehelpnow.msi=>(Embedded CAB)=>_021211CABAF64A66A2E37390E8B8B0F3 ok
livehelpnow.msi=>(Embedded CAB)=>_7A672AF4476928C9FBA4163565C8C543 ok
livehelpnow.msi=>(Embedded CAB)=>_B5718F0FD73D45ADB5701A7762120B09 ok
livehelpnow.msi=>(Embedded CAB)=>_B9B3661D4D2448D6B988B5FE87436DAD ok
livehelpnow.msi=>(Embedded CAB)=>_CCD0926B3EBB89ED6543AFCC37C510C4 ok
livehelpnow.msi=>(Embedded CAB)=>_E86FDEA4C55F49FA80C82416F1155483 ok

Results:
Folders :0
Files :9
Packed :0
Archives :2
Infected files :0
Suspect files :0
Warnings :0
I/O errors :0

NOD32 antivirus report: Clean

ECLS Command-line scanner, version 4.2.67.10, (C) 1992-2010 ESET, spol. s r.o.
Module loader, version 1031 (20091029), build 1035
Module perseus, version 1293 (20101110), build 1360
Module scanner, version 5703 (20101214), build 8353
Module archiver, version 1123 (20101108), build 1081
Module advheur, version 1115 (20101116), build 1073

Command line: --base-dir=c:\Program Files\ESET\ESET NOD32 Antivirus /log-rewrite /log-all /files /no-boots /no-heur /no-adv-heur /mail /sfx /rtp /adware /unsafe /unwanted /pattern /action=none /no-quarantine /log-file=output.tmp livehelpnow.msi

Scan started at: 12/15/10 08:07:24
name="livehelpnow.msi", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - Icon._D33BA6AF61A47D2A777415.exe", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !MsiAssemblyName", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !MsiAssembly", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !RadioButton", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !Feature", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !UIText", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !Icon", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !File", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !Binary", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !Media", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !_Columns", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !Dialog", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !_Tables", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !Component", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !Directory", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !Upgrade", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !Shortcut", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !Control", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !TextStyle", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !Property", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !_Validation", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !_StringPool", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !_StringData", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !ControlEvent", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !ControlCondition", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - Binary.MSVBDPCADLL", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !EventMapping", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !CustomAction", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - Binary.VSDNETCFG", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - Binary.UpFldrBtn", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - Binary.NewFldrBtn", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !AdminUISequence", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !ModuleSignature", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !InstallExecuteSequence", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - Binary.DefBannerBitmap", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !FeatureComponents", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !InstallUISequence", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !_VsdLaunchCondition", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !AdminExecuteSequence", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - !AdvtExecuteSequence", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - Icon._DC850D1C0CF1603177EE90.exe", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - Icon._47B41499640B3D6FD2110E.exe", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - Binary._BABACD7704D6BF4159B5E211D613F1F9", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - _BF5DB0D71FDD07DD1D1DFE6432483B68", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - _BF5DB0D71FDD07DD1D1DFE6432483B68 - CAB - _021211CABAF64A66A2E37390E8B8B0F3", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - _BF5DB0D71FDD07DD1D1DFE6432483B68 - CAB - _7A672AF4476928C9FBA4163565C8C543", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - _BF5DB0D71FDD07DD1D1DFE6432483B68 - CAB - _B5718F0FD73D45ADB5701A7762120B09", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - _BF5DB0D71FDD07DD1D1DFE6432483B68 - CAB - _B9B3661D4D2448D6B988B5FE87436DAD", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - _BF5DB0D71FDD07DD1D1DFE6432483B68 - CAB - _CCD0926B3EBB89ED6543AFCC37C510C4", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - _BF5DB0D71FDD07DD1D1DFE6432483B68 - CAB - _E86FDEA4C55F49FA80C82416F1155483", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - Icon._CD2BBF34253EBD0CC7D33E.exe", threat="is OK", action="", info=""
name="livehelpnow.msi - MSI - [5]SummaryInformation", threat="is OK", action="", info=""

Scan completed at: 12/15/10 08:07:24
Scan time: 0 sec (0:00:00)
Total: files - 1, objects 51
Infected: files - 0, objects 0
Cleaned: files - 0, objects 0

Kaspersky antivirus report: Clean

2010-12-15 08:07:35 Scan_Objects$11788 starting 1%
; --- Settings ---
; Action on detect: Disinfect automatically
; Scan objects: All objects
; Use iChecker: No
; Use iSwift: No
; Try disinfect: No
; Try delete: No
; Try delete container: No
; Exclude by mask: No
; Include by mask: No
; Objects to scan:
; "livehelpnow.msi" Enable=Yes Recursive=No
; ------------------
2010-12-15 08:07:36 Scan_Objects$11788 running 50%
2010-12-15 08:07:40 livehelpnow.msi archive Embedded
2010-12-15 08:07:40 livehelpnow.msi//MSVBDPCADLL ok
2010-12-15 08:07:40 livehelpnow.msi//VSDNETCFG ok
2010-12-15 08:07:40 livehelpnow.msi//_BABACD7704D6BF4159B5E211D613F1F9 ok
2010-12-15 08:07:40 livehelpnow.msi//DefBannerBitmap ok
2010-12-15 08:07:40 livehelpnow.msi//UpFldrBtn ok
2010-12-15 08:07:40 livehelpnow.msi//NewFldrBtn ok
2010-12-15 08:07:40 livehelpnow.msi//_DC850D1C0CF1603177EE90.exe ok
2010-12-15 08:07:40 livehelpnow.msi//_D33BA6AF61A47D2A777415.exe ok
2010-12-15 08:07:40 livehelpnow.msi//_CD2BBF34253EBD0CC7D33E.exe ok
2010-12-15 08:07:40 livehelpnow.msi//_47B41499640B3D6FD2110E.exe ok
2010-12-15 08:07:40 livehelpnow.msi//_BF5DB0D71FDD07DD1D1DFE6432483B68 archive CAB
2010-12-15 08:07:40 livehelpnow.msi//_BF5DB0D71FDD07DD1D1DFE6432483B68/_021211CABAF64A66A2E37390E8B8B0F3 ok
2010-12-15 08:07:40 livehelpnow.msi//_BF5DB0D71FDD07DD1D1DFE6432483B68/_7A672AF4476928C9FBA4163565C8C543 ok
2010-12-15 08:07:40 livehelpnow.msi//_BF5DB0D71FDD07DD1D1DFE6432483B68/_B5718F0FD73D45ADB5701A7762120B09 ok
2010-12-15 08:07:40 livehelpnow.msi//_BF5DB0D71FDD07DD1D1DFE6432483B68/_B9B3661D4D2448D6B988B5FE87436DAD ok
2010-12-15 08:07:41 livehelpnow.msi//_BF5DB0D71FDD07DD1D1DFE6432483B68/_CCD0926B3EBB89ED6543AFCC37C510C4 ok
2010-12-15 08:07:41 livehelpnow.msi//_BF5DB0D71FDD07DD1D1DFE6432483B68/_E86FDEA4C55F49FA80C82416F1155483 ok
2010-12-15 08:07:41 livehelpnow.msi//_BF5DB0D71FDD07DD1D1DFE6432483B68 ok
2010-12-15 08:07:41 livehelpnow.msi ok
2010-12-15 08:07:41 Scan_Objects$11788 completed
; --- Statistics ---
; Time Start: 2010-12-15 08:07:35
; Time Finish: 2010-12-15 08:07:41
; Completion: 100%
; Processed objects: 18
; Total detected: 0
; Detected exact: 0
; Suspicions: 0
; Treats detected: 0
; Untreated: 0
; Disinfected: 0
; Quarantined: 0
; Deleted: 0
; Skipped: 0
; Archived: 2
; Packed: 0
; Password protected: 0
; Corrupted: 0
; Errors: 0
; Last object:
; ------------------

Download3k's security recommendations

1. Install an antivirus

In order to keep your computer free of malware, we recommend that you always have an antivirus program installed, especially when downloading and installing new programs from the web. At least once a day, run its database update program. This will allow your antivirus to stay up to date with the latest badware threats and better protect your computer data.

If you don't have a powerful antivirus solution protecting your computer already, you may consider one from our recommendations: Avira AntiVir Premium, Bitdefender Antivirus, NOD32 Antivirus, Kaspersky Antivirus.

2. Choose a safe web browser

An important aspect to keep in mind is what web browser you use. Most browser exploits and viruses target Internet Explorer so it's best you consider an alternative.

The safest web browser available Today is considered to be Mozilla Firefox. Besides being FREE, it's fast, has pop-up blocking, tabbed browsing and privacy and security features. So give it a try! Download Mozilla Firefox.

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